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Genesys Cloud VS Analytic Call Tracking

Compare Genesys Cloud VS Analytic Call Tracking and see what are their differences

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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Analytic Call Tracking logo Analytic Call Tracking

Stop wondering what made the phone ring and start Analytic Call Tracking!
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Analytic Call Tracking Landing page
    Landing page //
    2023-02-14

Connect the dots between marketing campaigns and inbound phone calls... know what's ACTUALLY making the phone ring and if they are converting to appointments and sales

Genesys Cloud

Website
genesys.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Analytic Call Tracking

Website
analyticcalltracking.com
Pricing URL
Official Analytic Call Tracking Pricing
$ Details
freemium $29.0 / Monthly (Starter - 15 Campaigns - 1,000 Calls - 13 mo retention)
Platforms
Browser
Release Date
2012 March
Edit details

Genesys Cloud features and specs

No features have been listed yet.

Analytic Call Tracking features and specs

  • Inbound call tracking: Yes
  • Outbound calling: Yes
  • Send and Receive SMS: Yes
  • Dynamic number insertion: Yes
  • Local Lead Gen Client Invoicing: Yes
  • Pay Per Call: Yes
  • Twilio Integration: Yes
  • Unlimited Users: Yes
  • Call Forwarding: Yes
  • Call Whisper: Yes
  • Round Robin: Yes
  • Simul Ring: Yes
  • Advanced call flow with IVR: Yes
  • Open / Close Call Routing: Yes
  • Press 1 to connect: Yes
  • Call disposition tagging: Yes
  • Call Notes: Yes
  • Source tracking: Yes
  • Keyword tracking: Yes
  • Browser phone: Yes
  • On demand reports: Yes
  • Scheduled reports: Yes
  • White-label: Yes
  • Custom domain: Yes
  • Google Ads Integration: Yes
  • Google Analytics Universal: Yes
  • Zapier: Yes
  • Custom webhooks: Yes
  • Stripe integration: Yes
  • Paypal integration: Yes
  • Pay per call invoicing: Yes

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Analytic Call Tracking videos

+ Add

Analytic Call Tracking Review and Tutorial

More videos:

  • Review - Analytic Call Tracking Review- Jeff Knollenberg
  • Review - Analytic Call Tracking Review- Jerry Poynter

Category Popularity

0-100% (relative to Genesys Cloud and Analytic Call Tracking)

Genesys Cloud

Analytic Call Tracking

Communication
97 97%
Communication
3% 3
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and Analytic Call Tracking, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Clixtell - Clixtell is a world leader in providing cutting edge solutions for call tracking & analytics, detecting & preventing Google Ads & Bing Ads click fraud activity and website video recording.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

WhatConverts - See What Marketing Converts. One place to Track, Manage and Report Leads. Track conversions and leads from Phone Calls, Web Forms and Chats.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

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