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Gainsight VS inContact

Compare Gainsight VS inContact and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Gainsight logo Gainsight

Customer Success for the New Enterprise

inContact logo inContact

inContact provides on-demand software that enables call centers to engage and support their customers.
  • Gainsight Landing page
    Landing page //
    2023-05-13
  • inContact Landing page
    Landing page //
    2022-10-01

Gainsight videos

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Gainsight Product Overview

inContact videos

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Category Popularity

0-100% (relative to Gainsight and inContact)

Gainsight

inContact

Customer Success
100 100%
Customer Success
0% 0
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gainsight and inContact

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

inContact Reviews

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What are some alternatives?

When comparing Gainsight and inContact, you can also consider the following products

Totango - Totango is a Customer Success Software Platform

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Planhat - Customer success has changed. Meet the modern Customer Platform!

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

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