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Gainsight VS Genesys Cloud

Compare Gainsight VS Genesys Cloud and see what are their differences

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Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Gainsight logo Gainsight

Customer Success for the New Enterprise

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Gainsight Landing page
    Landing page //
    2023-05-13
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Gainsight videos

+ Add

Gainsight Product Overview

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Gainsight and Genesys Cloud)

Gainsight

Genesys Cloud

Customer Success
100 100%
Customer Success
0% 0
Communication
0 0%
Communication
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gainsight and Genesys Cloud

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing Gainsight and Genesys Cloud, you can also consider the following products

Totango - Totango is a Customer Success Software Platform

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Planhat - Customer success has changed. Meet the modern Customer Platform!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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