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AgentTime VS Planhat

Compare AgentTime VS Planhat and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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AgentTime logo AgentTime

AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!
  • AgentTime Landing page
    Landing page //
    2021-12-24
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

AgentTime videos

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Planhat videos

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Webinar: Customer Success Lifecycle Journey Maps | Planhat

Category Popularity

0-100% (relative to AgentTime and Planhat)

AgentTime

Planhat

Customer Support
100 100%
Customer Support
0% 0
Customer Success
0 0%
Customer Success
100% 100
Help Desk
41 41%
Help Desk
59% 59
Customer Experience Management
0 0%
Customer Experience Management
100% 100

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What are some alternatives?

When comparing AgentTime and Planhat, you can also consider the following products

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

Totango - Totango is a Customer Success Software Platform

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

Gainsight - Customer Success for the New Enterprise

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