Software Alternatives, Accelerators & Startups

FusionPBX VS Genesys

Compare FusionPBX VS Genesys and see what are their differences

FusionPBX logo FusionPBX

FusionPBX is an open source FreeSWITCH GUI.

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
Not present
  • Genesys Landing page
    Landing page //
    2023-09-13

FusionPBX videos

CC2018 28 Mark J Crane - FusionPBX and WebRTC

More videos:

  • Demo - FusionPBX / FreeSwitch - SmartOS Demo
  • Review - FusionPBX Domains (Multi-tenant)

Genesys videos

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to FusionPBX and Genesys)
Communication
56 56%
44% 44
VoIP
100 100%
0% 0
Enterprise Communication
66 66%
34% 34
Call Center Software
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FusionPBX and Genesys

FusionPBX Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing FusionPBX and Genesys, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.