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Fusion Connect VS Genesys Cloud

Compare Fusion Connect VS Genesys Cloud and see what are their differences

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Fusion Connect logo Fusion Connect

Fusion Connect formerly known as MegaPath is a VoIP system that works with medium to large-size businesses in any industry.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Fusion Connect Landing page
    Landing page //
    2023-10-21
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Fusion Connect videos

+ Add

Fusion Connect on CV TV

More videos:

  • Review - Talk Fusion Connect Product Video | Talk Fusion Review

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Fusion Connect and Genesys Cloud)

Fusion Connect

Genesys Cloud

Communication
14 14%
Communication
86% 86
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100
Online Services
100 100%
Online Services
0% 0

User comments

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What are some alternatives?

When comparing Fusion Connect and Genesys Cloud, you can also consider the following products

ShoreTel - Cloud phone system & contact center software & services

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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