Fulcrum Pro Reviews

1. Andrew Humphries

   | Product Leader at BISON Group Ltd | over 2 years ago
   Has the potential to become the key driver of growth in your manufacturing company

   What do you like best?

   We have been implementing and using Fulcrum at our manufacturing firm in New Zealand since December 2020. Our company has a headcount of 25, half spread across sales, marketing, engineering and admin, and the remainder as production team members working on the shop floor. We’ve doubled our headcount in the last 12 months, and are looking for tools to help us scale more rapidly. We believe that looking back in 5 years from now, Fulcrum may well be the tool that had the biggest effect on our growth.

   The launch team that we were paired with from day one of our implementation were instrumental in our successful launch. We had weekly video calls with them to help us understand the basics, they answered our myriad of questions and they helped us with preparing the data we needed to get Fulcrum live, but it’s also fair to say the implementation did take us a lot longer than first anticipated. A lot of these delays came down to the data set that we had. Our BOM’s were lacking clarity, and the process of getting the data into Fulcrum was not very streamlined. More details about this are in the section below.

   We rolled out a staged launch of Fulcrum in our business, with key components being switched over from the outgoing systems over the course of around 6 months. First Inventory management, then Jobs, and then lastly the Job Tracking component that is utilised on the shop floor by our production team members. We also had to complete a full stocktake on the day Job Tracking went live, to ensure the system had all the right information for scheduling.

   We are still getting our team completely up and running on Fulcrum’s automated schedule, but once we do, we believe that the superhuman knowledge of the Scheduler understanding every product, sub-component, machine, operation, staff member, inventory level, lead time and many more data points will allow us to scale our manufacturing at a rate not possible via anything else we’ve seen in the market.

   What do you dislike?

   We have a good relationship with the key staff at Fulcrum. From their implementation team, right through to their CEO. This is because their company is young, the product is still maturing, and they are experiencing the same growing pains that we are - and so with that, we have a lot of communication with them regarding the product, and the resolution of the problems or questions that we raise.

   We believe the core of the product is sound. The Scheduler is the magic sauce, and it works. But the user experience within the product from onboarding right through to day-to-day usage of the system by our team has room for improvement. It is also accurate to say that they are improving it. The product has been refined incrementally over the 10 months we have been using it and we hear that the pace of improvement will only increase into the future as they scale up their engineering team.

   Regarding the setup process. We have less than 2000 unique item numbers in our company, spread across 10 or so core products. Unfortunately, our previous inventory system kept these as flat BOM’s, so adding the data to tree those products for Fulcrum to understand took us a lot of time. Being based in New Zealand also didn’t help, as we needed a US-based Fulcrum team member to upload our data set each time we had another version to test. Due to the timezone differences, this was usually just a once per day operation whereas if the upload was possible via a user-facing page, we believe we could have been testing uploads multiple times per day. I wouldn’t be surprised if Fulcrum launch their own upload tool in the future just to take that load off their launch teams.

   There are a lot of other unique “Fulcrum characteristics” in the platform, that we’re not used to experiencing in other more mature SAAS platforms, but thankfully these are decreasing weekly, and we look forward to the system eventually being simple, clear and robust enough for all our staff to understand and use without too much oversight.

   Finally, the lack of quality user documentation due to the rapidly evolving platform also hindered our onboarding timeline as most information was learnt during our weekly meeting. While the meetings were good and I understand the reason behind the lack of docs so far, I was pleased to recently hear that user documentation is high on their priority list.

   What problems are you solving with Fulcrum PRO? What benefits have you realized?

   Our end goal for implementing Fulcrum at our company is to help enable rapid, scalable growth. More product out the door, faster and easier than before. We expect we will see that in the future, but because we’re only a few months into what we believe will be a multi-year journey, we’re not yet able to conclude whether this was made possible with Fulcrum.

   In the meantime, the process of preparing our data for entry into Fulcrum immediately gave us better quality BOMs. The flow-on effects from that mean better purchasing and inventory management. We also have greater visibility around what the team are completing each day and the real cost of manufacture.

   However, the key thing we’re still waiting to see the results from is the Scheduler. Once our production team members start to trust the Scheduler and work on what it asks them to work on, we believe that is when we will start to see efficiencies previously not imagined possible.

   🏁 Competitors: Vtelebyte

Shopify Reviews

1. Beard

   11 months ago
   Shopify - the best no code platform.

   Creating my online store for small dog products on Shopify was a remarkably smooth and rewarding experience. Shopify's user-friendly platform guided me through each step of the setup process, making it easy even for someone without prior experience. Their range of customizable templates gave my store a professional and appealing look, and the analytics tools provided have been invaluable for tracking my store's performance and customer trends. Additionally, Shopify's 24/7 customer support was always ready to assist whenever I encountered any roadblocks. Overall, launching my business on Shopify has been a positive experience, and I would highly recommend it to anyone looking to start their own online store.

   🏁 Competitors: Tilda, WooCommerce
2. Lori Appleman

   | Founder at Redline Minds | almost 4 years ago
   Strong Option for New DIY Stores Serving Consumers

   Shopify is a powerful marketing machine that has driven incredible growth. It's an excellent choice for the store owner who needs to do it themselves, on a shoestring budget, who does not sell complex products and who does not plan to run a hybrid - a store that serves multiple customer bases such as retail and wholesale.

   Due to its sheer market share, there is a robust marketplace of apps that can be added to shape the store to fit most needs. There is an equally robust selection of themes and developers who can assist with any size project. They have a terrific knowledge base which I strongly recommend store owners use as it teaches the basics for e-commerce in general and online marketing. This learning should be done prior to developing a plan for your site. That will help root your project for success.

   Unfortunately, it's also oversold based on name recognition even when the platform is a poor choice for a specific business. There are both policy and technical limitations that impact suitability.

   Shopify stores require many apps, which adds monthly costs and can greatly slow your store down. While ALL online stores end up with some app use, because this allows you to choose the features you want and need, much of what is native in other carts like their most direct competitor, BigCommerce, is not. So you'll spend more money each month and it can be harder to get a fast site.

   Among the stores that should probably NOT use Shopify: - Sells items that are generally prohibited on the platform which includes weapons, weapon-related items, sex objects, tobacco (for some odd reason Vape is currently on the platform but for how long is anyone's guess), alcohol.
   - Sells items allowed but that don't qualify for Shopify Payments which expands the above list to include supplements, CBD, vape products and other items. - Just as above, any store that can't qualify for Shopify Payments or who has good reasons to use another payment gateway. Why? Because if you don't use their payment gateway which they profit from, they will take 1/2-2% of your gross revenues soley because you are using another gateway. For small merchants, this isn't much, for big ones it's a significant cost. - Stores with multiple price structures or catalogs - such as those who offer VIP tiers or wholesale clients. Why not? Because you can't create true customer groups which on other platforms let you segment the catalog and content for each customer group. Groups are really important for B2B. To accomplish multiple audiences on Shopify requires either a separate app (at an added cost) or multiple storefronts, or ShopifyPlus (which is still creating multiple sites). This can greatly increase your operational costs and work efforts. - Stores with complex products - these are items with many options, also known as configurable or customizable products. While Shopify does offer the ability to offer up to 3 options per product with a maximum of 100 skus per product, this limit is very easy to exceed. There is also no native path to add modifiers such as those one would use for personalized products (like custom embroidery. While these issues can be overcome with apps, that adds both load time and costs.

   🏁 Competitors: BigCommerce, Magento, Miva, WooCommerce, Workflow

   👍 Pros:    Easy to use|Low price|Flexible|Large developer base|Great documentation|Reliable|Low maintenance

   👎 Cons:    Limited features|No customer groups for wholesale|Some product types forbidden|Must use their gateway or pay extra fees|Limited api calls|Limited capabilities for products with options

Fulcrum Pro mentions (7)

• Ask HN: Who is hiring? (February 2024)

  The market tells us we’re on the right track and we're growing. Currently seventeen developers. (Many from HN!). Series A-2: https://fulcrumpro.com/ignite We’re serious about doing great work and we empower people to make it happen. Our favorite tools include C#, Angular, Vue, and serverless TypeScript. We’re primarily interested in finding intensely smart people with talent at their fingertips, regardless of what... - Source: Hacker News / 5 months ago

• Where do manufacturers (especially smaller ones) get their news and info?

  While we have some initial customers in a wide range of industries, we've focused more and more on sheet metal and CNC shops that are roughly 8 - 80 employees with a stronger desire for more modern software (typically at a generational change, or a younger company). Would love your thoughts (fulcrumpro.com) even if you don't think it's a great fit. Source: over 1 year ago

• Where do CNC folks get their news and content?

  Would love your thoughts even if it's not a great fit: fulcrumpro.com. Source: over 1 year ago

• Looking for a Production Planning software

  Give a look at fulcrumpro.com — some great functionality in there for scheduling and job costing. Source: almost 2 years ago

• Ask HN: Who is hiring? (September 2022)

  Fulcrum | Full Stack Developer | MSP, NYC | $110k - 250k+, benefits, and equity | Full-time, REMOTE-US AND ONSITE | https://fulcrumpro.com // Apply: https://fulcrumpro.com/job-listing?jobID=b3d9da4c-6ed7-4f6d-a264-2be76745c351 What we’re doing: We’re building the manufacturing operating system of the future based on modern software architecture and design principles, engineered to create network effects as we... - Source: Hacker News / almost 2 years ago

Shopify mentions (42)

• shopify.com vs store.link, what do you think is better one?

  Shopify.com vs store.link which one is better? Source: 10 months ago

• Forget Shopify Why MedusaJS Is the Future of Headless Ecommerce

  With a traditional e-commerce platform like Shopify, you're locked into their ecosystem. You have to use their templates, checkout, and backend. Headless platforms like MedusaJS give you the freedom to build the front end however you want, using any framework or library. - Source: dev.to / about 1 year ago

• Allow Rules not given priority over block?

  For example, if you want to load firewalla.com, just allowing "firewalla.com" will not work, you will have allow shopify.com and few other stuff ... You can see what sites loaded using chrome dev mode. Source: about 1 year ago

• Confused on Sales Tax

  If the shipping and sales tax scares you, it may be better to sell through Etsy since it is a marketplace facilitator and is required to collect sales tax from customers when purchasing your items that are sold. People go to Etsy to find something, not sgalv02.com to find your items. I believe Shopify will help you create a site to sell on, but people don't go to shopify.com to purchase various items like they do... Source: about 1 year ago

• Seeking suggestions to start a business.

  Create a online website using dukaan.io or shopify.com and then sell something.. Source: about 1 year ago