Front
Freshdesk
Zendesk
HelpScout
LiveAgent
Salesforce Service Cloud
Zoho Desk
GrooveHQ
Mailu
mailcow
Mail-in-a-box
Modoboa
iRedMail
Poste.io
WildDuck
Zimbra
FrontBased on our record, Front should be more popular than Mailu. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 5 months ago
Google image search say it's this: https://front.com/. Source: 12 months ago
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: about 1 year ago
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
Self hosted: I use https://mailu.io/2.0/ and it's awesome because it's easy to install and back up, it's lightweight and has all the features I need in a self hosted email solution. I don't send emails directly from my server though because of deliverability issues. Instead I use https://www.zoho.com/zeptomail/ as SMTP relay in Mailu to send emails so I never have to worry about deliverability. Mailu is free and... Source: 5 months ago
I just used Mailu[https://mailu.io/2.0/] to setup my email server last week for my domain configured with cloudflare too. It took a while, but I was able to configure it successfully. Source: 10 months ago
I thought about using this docker container for email https://mailu.io/2.0/ , I think most of the work is already done there. Source: about 1 year ago
You can use Mailu it's a FOSS and it's pretty much straightforward because it runs on docker. Source: about 1 year ago
I see no one has mentioned Mailu (https://mailu.io/1.7/). It’s a self hosted mail server made up of a couple docker images. I would recommend it based on my use and experience. I’ve been using it for my personal email and for automated no-reply messages in a few projects with no delivery issues. It handles spam with rspamd, sets you up with DMARC, DKIM, has an admin interface, web mail interface. - Source: Hacker News / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
mailcow - An open source mailserver suite.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Mail-in-a-box - Mail-in-a-Box provides webmail and an IMAP/SMTP server for use with mobile devices and desktop mail software and also includes contacts and calendar synchronization.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Modoboa - Modoboa is a mail hosting and management platform including a modern and simplified Web User Interface.