Software Alternatives, Accelerators & Startups

Front VS Format

Compare Front VS Format and see what are their differences

Front logo Front

The platform for exceptional customer service at scale.
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Format logo Format

Online portfolio platform for creatives; photographers, designers, artists and more.
  • Front Landing page
    Landing page //
    2023-07-31
  • Format Landing page
    Landing page //
    2023-10-21

Front videos

How Front transforms your inbox into a customer communication hub | Front Product Demo

More videos:

  • Review - Meet Front, the easiest way to manage email with your team
  • Review - Is This The NEXT BIG Survival Game? The Front Gameplay Preview
  • Review - The Front | Steam Reviews say it's good AND IT IS!
  • Review - The Front - A PC Gaming Masterpiece or Miss?
  • Review - The Front - First Look!
  • Review - What is Front?

Format videos

WHY I switched from FORMAT to SQUARESPACE | Photography Portfolio

More videos:

  • Review - Format Website Builder Review

Category Popularity

0-100% (relative to Front and Format)
Help Desk
100 100%
0% 0
CMS
0 0%
100% 100
Customer Support
100 100%
0% 0
Website Builder
0 0%
100% 100

User comments

Share your experience with using Front and Format. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Front and Format

Front Reviews

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Front is a great email marketing tool, but it isn't a complete service desk for customer support. If you're looking for a help desk software that's customizable to your needs, then our list on the best Front alternatives is a good place to start.
Top 13 Freshdesk alternatives and competitors for 2024
Front relies on third-party integrations to equip its platform with multiple channels. The platform doesn’t have a native voice or text app, help center, or knowledge base. Fewer communication channels can create roadblocks for customers who want to connect on their preferred channels.
Source: www.zendesk.com
10 Best Alternatives to Microsoft Outlook to Try in 2023
Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.
Source: mysignature.io
11 Top Outlook Alternatives to Try
As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.
Source: kinsta.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

Format Reviews

The 10 Best Portfolio Website Builders in 2023
Format is one of the new-generation website-building platforms that specialize not only in solutions but also education. The Format Magazine has hundreds of published articles about Format as a platform and how to grow your digital business as an individual. However, one of the major features of Format is its Workflow service.
Source: stackdiary.com

Social recommendations and mentions

Based on our record, Front should be more popular than Format. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Front mentions (18)

  • User for Solely BCC Email Logging?
    I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 7 months ago
  • Share your Dock! I'll go first
    Google image search say it's this: https://front.com/. Source: about 1 year ago
  • Web-based Shift/Front alternative for ChromeOS?
    I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
  • Integration W/ Live Chat Box On Website
    I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 1 year ago
  • Help me find Better CRM, webchat, invoicing, accounting software
    For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
View more

Format mentions (9)

  • Help with CFCard adapter and 486 system BIOS 504MB limit...
    C:\ has format.com, D:\ can write test.txt, E:\ can write test2.txt, F:\ can. Source: about 1 year ago
  • File size of C1 TIFFs
    I exported a bunch of 8-bit TIFFs from C1-21 today. The Finder reported them all around 92Mb (Sony A7r3 files). I tried to upload them to my site at format.com only to have half rejected for being "over 100Mb". Source: over 1 year ago
  • When I send my site to people (Facebook, discord, whatever) this is the screencap and description people see. This image is nowhere on my site. My domain name is through google, and it isn't on google domains. Where is this likely cached and how do I reset it? Frankly, it is a boring image.
    I am using format.com. What sort of metadata should I be setting? Source: over 1 year ago
  • I think web station made it so I can't connect via IP?
    I usually connect by quick connect, but my website host is coming to an end. It is currently on format.com, a photography site. I started to make a site in php, and rather than configure mamp, I thought I'd put my images on synology. Ever since installing web station, maria, phpmyadmin, I can't connect via 192.xx.xx.xx, only quick station. For a while I could connect by localip/phpmyadmin/index.php. Source: over 1 year ago
  • Got an email from Thetypefounders regarding a font i'm using on my website, need advice
    I got an email from The Type Founders about a font that I'm using on my website, wich is made in format.com, using their available fonts. The email says I'm using a font on my website without license... I don't understand, I'm using one of the fonts that format lets you choose, so it would be more of a problem from format than from me right? I would like to get some help on this regard. Is this a normal situation... Source: over 1 year ago
View more

What are some alternatives?

When comparing Front and Format, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pixpa - Pixpa is an all-in-one platform to create beautiful, professional portfolio websites, client galleries and online stores without any coding knowledge.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Picflow - Online gallery and proofing platform for creative professionals.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

SquareSpace - Squarespace is the easiest way for anyone to create an exceptional website. Pages, galleries, blogs, e-commerce, domains, hosting, analytics, 24/7 support - all included.