Software Alternatives, Accelerators & Startups

Freshworks VS InVideo.io

Compare Freshworks VS InVideo.io and see what are their differences

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Freshworks logo Freshworks

Delight your customers, from wherever you are

InVideo.io logo InVideo.io

Create thumb-stopping videos in mins for just $10/month even if you've never edited a video before!
  • Freshworks Landing page
    Landing page //
    2023-07-22
  • InVideo.io Landing page
    Landing page //
    2023-10-19

InVideo is the world's most loved video creation platform trusted by more than 400,000 users across more than 160 countries. It'll enable you to create thumb-stopping videos in mins even if you've never edited a video before for as low as $10/month.

InVideo.io

Website
invideo.io
$ Details
paid Free Trial $20.0 / Monthly (60 unique video exports a month, unlimited users, all access)
Platforms
Browser
Release Date
2017 January

Freshworks features and specs

  • User-Friendly Interface
    Freshworks offers an intuitive and easy-to-navigate interface that requires minimal training, making it highly accessible for new users and efficient for seasoned employees.
  • Integration Capabilities
    It integrates seamlessly with numerous third-party applications such as CRM systems, social media platforms, and more, offering robust ecosystem support.
  • Comprehensive Features
    Freshworks provides a wide range of features, including customer support, CRM, marketing automation, and IT service management, catering to diverse business needs.
  • Scalability
    The platform supports businesses of all sizes, from startups to large enterprises, and can scale according to growing business demands.
  • Excellent Customer Support
    Freshworks is known for its strong customer support, offering various channels like chat, email, and phone support to resolve issues promptly.

Possible disadvantages of Freshworks

  • Cost
    While Freshworks offers a variety of pricing plans, some advanced features and higher-tier plans can be costly, especially for small businesses.
  • Customization Limitations
    Users have reported that the level of customization available in some modules can be limited, restricting the software's ability to fully adapt to specific business needs.
  • Steep Learning Curve for Advanced Features
    While the basic features are user-friendly, some advanced functionalities may require a steeper learning curve and more time to master.
  • Occasional Performance Issues
    Some users have experienced performance issues, such as slow load times and occasional downtime, which can disrupt workflow.
  • Limited Reporting Capabilities
    The reporting and analytics tools are sometimes considered basic and less flexible compared to more advanced CRM or support tools available in the market.

InVideo.io features and specs

  • Templates
    4000+
  • Media library
    1M+ royalty-free images and video clips
  • 24/7 Support
  • Voiceover
  • Auto Text-to-speech
  • Video editor
  • Video and audio timelines

Analysis of Freshworks

Overall verdict

  • Overall, Freshworks is considered a solid choice for businesses looking for a robust yet affordable software solution. However, like any software, its suitability depends on the specific needs and scale of the business. Some users in larger enterprises or those with very complex workflows might find that it lacks certain advanced features offered by more expensive competitors.

Why this product is good

  • Freshworks is known for its user-friendly interface, comprehensive suite of tools, and affordability, making it a popular choice among small to medium-sized businesses. It offers a range of products including CRM, helpdesk, and marketing automation, which can streamline operations and improve customer interactions. Users often praise Freshworks for its ease of setup and integration with other tools, as well as its responsive customer support.

Recommended for

    Freshworks is particularly recommended for small to medium-sized businesses seeking an all-in-one customer engagement platform. It's ideal for those who prioritize ease of use, quick implementation, and cost-effectiveness. It's also a good fit for teams that need integrated solutions across sales, marketing, and customer support.

Freshworks videos

All 10+ Freshworks Apps Explained in 5 minutes

More videos:

  • Review - Freshworks CRM review 2021 (Freshsales)
  • Review - Freshworks Reviews | Salaries | Benefits | Jobs | Should I join Freshworks?| Glassdoor- Freshworks

InVideo.io videos

InVideo: Create thumb-stopping videos in mins!

More videos:

  • Tutorial - InVideo: Create thumb-stopping videos in mins!

Category Popularity

0-100% (relative to Freshworks and InVideo.io)
Customer Support
100 100%
0% 0
Video
0 0%
100% 100
CRM
100 100%
0% 0
AI
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks and InVideo.io

Freshworks Reviews

9 Best ManyChat Alternatives & Competitors in 2024
FreshWorks also includes more direct sales-oriented features like revenue and sales forecasting. It provides automated email campaigns and lead qualifications for better optimization of your marketing strategies. It also has an open-source library to help with tracking the activity of customers in your app. You can also connect your social media including Facebook Messenger...
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.

InVideo.io Reviews

  1. I love InVideo!

    I love Invideo! It's the best video generator I've ever used. The ai is amazing and the videos are so realistic. The price is great, too! I definitely recommend this product to anyone looking for an easy way to create videos.


Top Free Faceless Video Generator Tools Without Watermark (2025)
Why it stands out:InVideo AI helps you build full-length faceless videos for YouTube or presentations. It offers rich customization, which is rare in free tools.
Source: videobytes.ai
7 Best Sora Alternatives for AI Video Generation in 2025
The landscape of AI video generators in 2025 is rich with options. While Sora remains a trailblazer in text-driven video quality, each of these seven alternatives offers unique strengths. Some focus on ease of use and ready-made content (like InVideo and Pictory), others push the envelope of generative visuals (Runway and Dream Machine), and some cater to specialized needs...
Source: dreamona.ai
Top 10 Best Animoto Alternatives For Stunning Video Creation
Invideo is a great online vide­o maker with many templates and e­ffects. Its user-friendly tools make­ it easy to customize videos how you want. If you’re­ creating social media content or making films, Invide­o works for your needs. Advanced e­diting meets simple use­ – Invideo has it all for pros and beginners.
Source: sharetool.net
Top 6 Alternatives to Animoto to Create Videos Online
InVideo is another alternative to Animoto to make videos online. This service gives users numerous video templates that are well-organized by categories like intros, video ads, slideshows, video collages, and more. You can filter these templates by aspect ratio.
Top 10 AI Video Generators to Use in 2023
InVideo is a powerful AI video creator that excels at generating marketing and explainer videos for businesses at the input of text. This AI video tool is not inferior to Synthesia at all. With this tool, you just need to state the project you are working on alongside a few details, and in minutes, you have a video.

Social recommendations and mentions

Based on our record, InVideo.io should be more popular than Freshworks. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshworks mentions (1)

  • Freshsales.io pretending to be Freshworks.com emails.
    Which is a legit website and a company. For whatever reason their product is named Freshsales CRM System but their website is named Freshworks.com. Someone took advantage of that and so the email looks kind of legit (except of course, obviously the links) because the name and the site match. They just redirect you to the real site. Source: over 2 years ago
  • Freshping monitors websites for free!
    I found this simple website monitoring tool called Freshping. It’s got paid plans, but I realised that it offers a lot of features as part of the free plan itself. The reviews on G2 seem to be pretty good too. https://www.g2.com/products/freshping/reviews. Source: almost 4 years ago

InVideo.io mentions (4)

  • Help on making demo videos
    You can try invideo.io - we have used and found it super nice. Source: over 1 year ago
  • Show HN: I Made a Final Cut for Windows
    Thanks for sharing! To give you a bit of background -- I'm not trying to compete with Resolve. I'm not targeting experts, but instead targeting beginners and intermediate people when it comes to video editing. And I do offer quite a few features, and my main focus has been on speed from the get go (for instance, Instant Preview everywhere, which as far as I know is only present in Final Cut and nowhere else).... - Source: Hacker News / over 3 years ago
  • Should I get more ram?
    If you are to make videos with DaVinci, I would say it is enough with 8GB Ram, but I agree... If you can afford it, buy the 16GB Ram. But let me tell you about something VERY NICE. invideo.io. AI-technology gives you superpowers, and is SO EASY to operate ONLINE! Check this out! That could keep you at the 8GB version forever. You pick. Good luck! Source: about 4 years ago
  • resources for music video creation?
    I've also used https://invideo.io/ to add text & graphics to the finished video (i.e., Swipe Up, Spotify logo, etc). It's good for creating videos for IG stories. Source: about 4 years ago

What are some alternatives?

When comparing Freshworks and InVideo.io, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Adobe Premiere Pro - Edit video faster than ever before with the powerful, more connected Adobe Premiere® Pro CC.

Drift - A messaging app that helps you grow your business.

Filmora - Filmora is a trusted, legacy video editing platform that's strong in the fundamentals but lacks some of the bells and whistles that come with some other video editing software.

WebGazer - Monitor your website's availability with WebGazer, review its performance and get instant notifications when your website goes down. No installation required and free plan available.

Descript - Text-based audio editor and automated transcription