Software Alternatives & Reviews

Freshworks Live Chat VS Upwork

Compare Freshworks Live Chat VS Upwork and see what are their differences

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Upwork logo Upwork

Forget the old rules. You can have the best people. Right now. Right here.
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

  • Upwork Landing page
    Landing page //
    2022-05-05

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

Upwork features and specs

No features have been listed yet.

Freshworks Live Chat videos

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Upwork videos

Avoid Upwork! – Freelancers Beware: Upwork Review

More videos:

  • Review - Upwork Review (From Someone Who Made it Work)
  • Review - Why Upwork Is NOT Freelance - It's TERRIBLE for Workers | #grindreel
  • Review - The Hard Truth about Upwork: 5 Things I Wish I knew before starting Freelancing
  • Review - Upwork Review From a Top-Rated Freelancer: Upwork Pros & Cons
  • Review - I Spent 30 Days Freelancing on Upwork

Category Popularity

0-100% (relative to Freshworks Live Chat and Upwork)
Customer Support
100 100%
0% 0
Work Marketplace
0 0%
100% 100
Live Chat
100 100%
0% 0
Freelance Marketplace
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks Live Chat and Upwork

Freshworks Live Chat Reviews

We have no reviews of Freshworks Live Chat yet.
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Upwork Reviews

  1. Upwork is unmatched

    Although this app, sometimes gets me to my worst... I think it's only fair to call them the best work from home site.


Top Sites Like Fiverr – The Best Alternatives For Freelancers in 2022
Another excellent justification for using Upwork is safety. Regardless of the nature of your contract, Upwork ensures that you receive precisely what you paid for. Upwork records random images of your hire’s screen while working on hourly assignments to help you keep tabs on their progress.
The best freelance websites: Find jobs and remote work
Upwork is great for jobs both domestic and international. You can make a free profile to advertise your skills, and then you can either wait for jobs to find you, or you can take a more proactive stance to find and apply to jobs yourself. Upwork uses a currency called Connects that allows you to apply to jobs. Connects are refreshed on a monthly basis, and up to 200 can roll...
Source: www.zdnet.com
Best Freelancer.com Alternatives For Hiring Developers
Upwork is one of the best freelance marketplaces in the world. It connects freelancers across several fields to individuals, companies, agencies, and organizations needing their services. The platform emerged after the merger of oDesk and Elance and has become one of the world's largest online crowdsourcing marketplaces. Upwork has millions of freelancers and contractors...
Toptal vs Upwork vs Hiremotely - What's The Difference?
A hybrid that combines the best aspects of Toptal and Upwork - the certainty of Toptal and the flexibility of Upwork. Thus making it the best alternative to Upwork and Toptal if you plan to hire freelancers.
9 Best Upwork Alternatives
Upwork is a platform where businesses both big and small find experienced freelancers to get important things done. Upwork is a great place to find quality talent but there are better Upwork alternatives ⇣ out there.

Social recommendations and mentions

Based on our record, Upwork seems to be more popular. It has been mentiond 330 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshworks Live Chat mentions (0)

We have not tracked any mentions of Freshworks Live Chat yet. Tracking of Freshworks Live Chat recommendations started around Mar 2021.

Upwork mentions (330)

  • I was an actual shill for 9 months, AMA
    If you are learning web development, goto upwork.com and start doing projects. Your old projects & code is a lot more valuable than some references from a company. Source: 5 months ago
  • Insulin pens are driving me bonkers
    I just wanted to say, for anyone reading this far: this is the sort of thing you can hire a programmer to whip up for you to carry around on your phone. u/dark_rug just up and did it, but for anybody else finding themselves with a little spreadsheet to do calculations that they want to work on their phone or in the browser, you can go to a service like upwork.com and put out a request for bids from contract... Source: 5 months ago
  • Freelancing as a Civil Engineer!
    Hello, I'm in need of some extra money for the holidays, and looking to find freelance work. I'm a PE licensed in NC & SC. I haven't had much luck with upwork.com. I've submitted proposals to the few jobs posted in NC/SC but haven't had a proposal accepted. Source: 5 months ago
  • Almost got scammed AGAIN within 2 weeks of first scam
    DO NOT take job offers from Justin Hill on upwork.com, he is not real. Source: 6 months ago
  • Remodel App?
    I recommend upwork.com. Load your project, people from around the bid on it. I have had great experience every time I use it. Source: 11 months ago
View more

What are some alternatives?

When comparing Freshworks Live Chat and Upwork, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freelancer.com - Search for jobs related to Www freelancer com homepage or hire on the world's largest freelancing marketplace with 12m+ jobs. It's free to sign up and bid on jobs.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Fiverr - One marketplace, millions of professional services.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Toptal - Hire the Top 3% of Freelance Talent®. Toptal is an exclusive network of the top freelance software developers, designers, finance experts, product managers, and project managers in the world.