Software Alternatives & Reviews

Freshworks Live Chat VS Telegram bot API

Compare Freshworks Live Chat VS Telegram bot API and see what are their differences

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Telegram bot API logo Telegram bot API

The Bot API allows you to easily create programs that use Telegram messages for an interface.
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

  • Telegram bot API Landing page
    Landing page //
    2022-12-20

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

Telegram bot API features and specs

No features have been listed yet.

Freshworks Live Chat videos

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Telegram bot API videos

No Telegram bot API videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Freshworks Live Chat and Telegram bot API)
Customer Support
100 100%
0% 0
Chatbots
0 0%
100% 100
Live Chat
76 76%
24% 24
Chatbot Platforms & Tools

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks Live Chat and Telegram bot API

Freshworks Live Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

Telegram bot API Reviews

We have no reviews of Telegram bot API yet.
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Social recommendations and mentions

Based on our record, Telegram bot API seems to be more popular. It has been mentiond 24 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshworks Live Chat mentions (0)

We have not tracked any mentions of Freshworks Live Chat yet. Tracking of Freshworks Live Chat recommendations started around Mar 2021.

Telegram bot API mentions (24)

  • Hide sender name
    Is not that hard, they have amazing documentation about it: https://core.telegram.org/bots. Source: 11 months ago
  • Telegram OAuth Authorization for Your Site
    You can make authorization via Telegram another way. It works. But today we want to do the classic OAuth Authorization. Before you begin, you need to create a Telegram bot and obtain your bot token. You can do this in @BotFather in Telegram. For more information on initiating a bot, read the Telegram Bot API documentation: https://core.telegram.org/bots. - Source: dev.to / about 1 year ago
  • How I built an AI-based Telegram bot in 21 minutes with Make and OpenAI
    Creating a Telegram bot is fun: there's no website, no sign up, no forms — you just use a... bot. Yes, a bot that creates bots. It's called the BotFather 😂. - Source: dev.to / over 1 year ago
  • Can anyone teach me how to make these?
    It's done via bots, which let you add clickable options to posts. Here's an FAQ on bots: https://core.telegram.org/bots. Source: over 1 year ago
  • Voice to Text telegram bot
    We'll create a class Bot, which will be the core of our program (that's unsurprising, considering we're writing the telegram bot). During its instantiation, it will read the token from your telegram bot (to learn how to register one go here) and build a basic bot app. Along with this, we're gonna add two async methods to our class, which will serve as message handlers (functions that are invoked when a specific... - Source: dev.to / almost 2 years ago
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What are some alternatives?

When comparing Freshworks Live Chat and Telegram bot API, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

BotStar - BotStar | Engage Customers Online with Live Chat & Chatbots

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.