Freshworks Live Chat
Intercom
Freshdesk
LiveChat
tawk.to
Agentbot
EBI.AI
LiveAgent
Slite
Notion
Confluence
Nuclino
Dropbox Paper
Tettra
Evernote
OneNote
With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances
Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
Slite is a simple collaborative documentation tool that helps businesses stay organized and work more thoughtfully.
Freshworks Live Chat SliteNo features have been listed yet.
Based on our record, Slite seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We use slite.com and it's really been great. Source: over 1 year ago
Slite - super underrated knowledge base, prettier and simpler than Notion, cool team & badass blog. Source: over 1 year ago
We use slite.com (for no particular reason) and link to each sop in a google spreadsheet process thats set up for a particular large task. That spreadshseet is shared among everyone. Each SOP contains a video as well of how to do the task being as specific as possible. Source: almost 2 years ago
For solo knowledge management: Logseq For collaborative work, longform discussions, shared wiki: Slite. Source: about 2 years ago
This is really just advertising (little content in the slides) for Slite: https://slite.com/. - Source: Hacker News / over 2 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Confluence - Confluence is content collaboration software that changes how modern teams work
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
Nuclino - Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.
