Software Alternatives, Accelerators & Startups

Freshworks Live Chat VS Apollo.io

Compare Freshworks Live Chat VS Apollo.io and see what are their differences

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Apollo.io logo Apollo.io

Apollo’s predictive prospecting, sales engagement, and actionable analytics help the teams to reach its full revenue potential.
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

  • Apollo.io Landing page
    Landing page //
    2023-05-08

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

Apollo.io features and specs

No features have been listed yet.

Freshworks Live Chat videos

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Apollo.io videos

Free software to find email addresses - apollo.io review

More videos:

  • Review - “Feature Fatigue Kills UX” by Lily Chen, senior software engineer at Apollo.io

Category Popularity

0-100% (relative to Freshworks Live Chat and Apollo.io)
Customer Support
100 100%
0% 0
Lead Generation
0 0%
100% 100
Live Chat
100 100%
0% 0
Sales Tools
0 0%
100% 100

User comments

Share your experience with using Freshworks Live Chat and Apollo.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Apollo.io seems to be more popular. It has been mentiond 63 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshworks Live Chat mentions (0)

We have not tracked any mentions of Freshworks Live Chat yet. Tracking of Freshworks Live Chat recommendations started around Mar 2021.

Apollo.io mentions (63)

  • Lead Generation
    Apollo.io seems popular for cold email. Source: 6 months ago
  • Senior front end developer salary
    FAAANGM + ATlassian/Uber and similar product based companies 85 lacs - 1.1 cr Startups like coinbase / apollo.io / rippling 80+. Source: 8 months ago
  • Anything Better Than Apollo.io?
    Their data seems pretty good and their features are awesome, but they had a couple of glitches this week that are annoying me. I know they seem to be the best, but has anyone bested them yet? Curious if there's anything out there that's better than Apollo.io. Source: 10 months ago
  • how to get Email Contacts
    Tons of options: apollo.io is popular and affordable. If you're looking for recently funded company contact info, saasydb.com is good. Source: 10 months ago
  • LinkedIn Sales Nav worth it or overrated?
    I agree with most people here in that its invaluable. Especially when paired with some other tools like apollo.io and autobound.ai. Source: 11 months ago
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What are some alternatives?

When comparing Freshworks Live Chat and Apollo.io, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ZoomInfo - ZoomInfo is a B2B database providing detailed business information on people and companies.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Lusha - Search less. Sell more.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Hunter - Find all the email addresses related to a domain