Software Alternatives, Accelerators & Startups

Freshworks Customer Service VS Lucky Carrot

Compare Freshworks Customer Service VS Lucky Carrot and see what are their differences

Freshworks Customer Service logo Freshworks Customer Service

Reimagine how you connect with prospects and customers
Visit Website

Lucky Carrot logo Lucky Carrot

Make your employees super engaged, recognized, & appreciated
  • Freshworks Customer Service Landing page
    Landing page //
    2024-05-06
  • Lucky Carrot Landing page
    Landing page //
    2023-09-07

Lucky Carrot is a Peer Recognition and Engagement Platform that helps teams to stay connected and engaged especially in this remote reality. We build a culture of peer recognition, bring visibility to employee concerns, achievements and interactions, and provide insights to detect disengagement.

By empowering teammates to recognize each other's hard work, commitment, achievements and dedication Lucky Carrot fosters collaboration, instils a sense of belonging and creates a connected culture with an opportunity to redeem recognitions into rewards.

Freshworks Customer Service features and specs

No features have been listed yet.

Lucky Carrot features and specs

  • Employee recognition: Yes
  • Employee Feedback: Yes
  • Rewards: Yes
  • Analytics and Reporting: Yes
  • Goal planning: Yes

Freshworks Customer Service videos

Freshchat Review: Freshchat is like a dashcam for your business

More videos:

  • Review - Freshchat Review: Freshchat
  • Review - Freshchat User Review

Lucky Carrot videos

Lucky Carrot: All-In-One Employee Engagement Platform

More videos:

  • Demo - Introducing Lucky Carrot: Here's What You Need To Know

Category Popularity

0-100% (relative to Freshworks Customer Service and Lucky Carrot)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
Live Chat
100 100%
0% 0
Employee Engagement
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks Customer Service and Lucky Carrot

Freshworks Customer Service Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

Lucky Carrot Reviews

We have no reviews of Lucky Carrot yet.
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Social recommendations and mentions

Based on our record, Freshworks Customer Service should be more popular than Lucky Carrot. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshworks Customer Service mentions (3)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / about 2 years ago
  • Additive styling with Crayons
    In this post, we are going to take a look at the CSS utilities feature provided by the Crayons Component Library from Freshworks. The CSS utilities is a set of utility classes similar to Tailwind CSS which will help you to style your HTML elements inside your Marketplace apps for Freshworks products. - Source: dev.to / about 2 years ago
  • Language related data science
    What does that mean for you? If you enjoy NLP and want to specialize in it, go get a job/internship at a company like jarvis.ai or freshworks.com (i google'd these two). Applications for NLP for MOST companies are limited and there are bigger problems to solve that generalists can handle. Even if a company is looking for an NLP Lead chances are they don't actually need it (exceptions would occur when the company's... Source: over 2 years ago

Lucky Carrot mentions (1)

  • What are some ways a company can improve reward and recognition?
    Totally agree with you on the importance of Employee recognition. It is the top engagement driver and develops warm emotional connections with the company decreasing the turnover rate. We use Lucky Carrot's employee recognition program focused on peer-to-peer recognition with a feature that enables top-down recognition as well. It offers all the necessary benefits as it's authentic, real-time, genuine, and is... Source: almost 3 years ago

What are some alternatives?

When comparing Freshworks Customer Service and Lucky Carrot, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Matter - Create a feedback-focused culture in Slack with Matter!

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Insight Employee Engagement - Insights to help you engage every team member 📈

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Kaapi - Build happy, high-performing remote teams