Software Alternatives, Accelerators & Startups

Freshworks Customer Service VS Bynder

Compare Freshworks Customer Service VS Bynder and see what are their differences

Freshworks Customer Service logo Freshworks Customer Service

Reimagine how you connect with prospects and customers
Visit Website

Bynder logo Bynder

Bynder is a cloud-based digital asset management solution for marketing professionals looking to simplify how they manage digital content via one central portal.
  • Freshworks Customer Service Landing page
    Landing page //
    2024-05-06
  • Bynder Landing page
    Landing page //
    2022-03-19

A Leader in Digital Asset Management, Bynder helps over a million creative, branding, and marketing professionals accelerate the creation of video and other content, get the right assets to the people and systems that need them, and ensure brand compliance. The Forrester Wave™ Digital Asset Management for Customer Experience, Q1 2022 report states that Bynder "leads with strong usability and portal capabilities". Bynder is used by brands like Puma, Spotify, TED, and Five Guys to get content and campaigns to market faster and accelerate the end-to-end creative content lifecycle.

Freshworks Customer Service features and specs

No features have been listed yet.

Bynder features and specs

  • Digital Asset Management : Yes
  • Brand Guidelines: Yes
  • Creative Workflow: Yes
  • Brand Templates: Yes
  • Reporting & Analytics: Yes
  • Creative Automation: Yes
  • Enterprise service management: Yes
  • Enterprise level customizeable plans available: Yes

Freshworks Customer Service videos

Freshchat Review: Freshchat is like a dashcam for your business

More videos:

  • Review - Freshchat Review: Freshchat
  • Review - Freshchat User Review

Bynder videos

What is Bynder?

More videos:

  • Review - A Tour of Bynder's DAM
  • Review - Bynder in 5 minutes

Category Popularity

0-100% (relative to Freshworks Customer Service and Bynder)
Customer Support
100 100%
0% 0
Digital Asset Management
0 0%
100% 100
Live Chat
100 100%
0% 0
Marketing Platform
0 0%
100% 100

User comments

Share your experience with using Freshworks Customer Service and Bynder. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks Customer Service and Bynder

Freshworks Customer Service Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

Bynder Reviews

12 Best Asset Management Software For IT Teams In 2023
Why I picked Bynder: I like how the platform lets managers automate creative workflows with customizable approval paths and versioning. In my opinion, the platform’s branded templates are handy to help creative and marketing teams design new assets right on the platform.
Source: thectoclub.com
Best CMS of 2018
While it sports some handy features, Bynder is a lot more expensive than other offerings, although you can try out the service with the 14-day trial. You'll need to contact the company for exact pricing, but you should expect to pay at least $450 per month (around £345, AU$570) and prices can reach thousands. That said, the software is designed to take a good deal of strain...
Brand Management Software
More than 500,000 professionals globally (e.g. PUMA, Spotify, KLM) manage their digital assets with Bynder's award winning, cloud-based Not Provided Visit Website
5 Best Brand Management Software to Boost your Marketing Automation Success
Bynder offers a selection of branding, marketing, and digital asset management (DAM) tools for businesses of all sizes from the smallest SMB to the largest multinational enterprise. Bynder’s DAM is designed to help companies manage, maintain and distribute public and private digital assets, including videos, documents, images or any other form of digital content.

Social recommendations and mentions

Based on our record, Freshworks Customer Service seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshworks Customer Service mentions (3)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / about 2 years ago
  • Additive styling with Crayons
    In this post, we are going to take a look at the CSS utilities feature provided by the Crayons Component Library from Freshworks. The CSS utilities is a set of utility classes similar to Tailwind CSS which will help you to style your HTML elements inside your Marketplace apps for Freshworks products. - Source: dev.to / about 2 years ago
  • Language related data science
    What does that mean for you? If you enjoy NLP and want to specialize in it, go get a job/internship at a company like jarvis.ai or freshworks.com (i google'd these two). Applications for NLP for MOST companies are limited and there are bigger problems to solve that generalists can handle. Even if a company is looking for an NLP Lead chances are they don't actually need it (exceptions would occur when the company's... Source: over 2 years ago

Bynder mentions (0)

We have not tracked any mentions of Bynder yet. Tracking of Bynder recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshworks Customer Service and Bynder, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Brandfolder - One link to all your marketing assets. Brandfolder is your convenient source to visually organize, quickly find and easily share all your final brand assets.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Venngage - Join over 1 million people creating their own professional graphics with our easy to use infographic maker. Sign up for free and choose from 1000+ infographic templates.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Pics.io - Pics.io is a cloud service that people can use to manage their creative content and files, collaborate with their peers on this content, and then share it with their clients. Read more about Pics.io.