Software Alternatives, Accelerators & Startups

Freshservice VS Zendo

Compare Freshservice VS Zendo and see what are their differences

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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Zendo logo Zendo

Zendo allows you to sell productized, subscription and custom services. Collaborate and collect payments. Create quotes and invoices. Eliminate multiple tools and enjoy the simplicity.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Zendo Landing page
    Landing page //
    2023-05-11

Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions (soon). It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase.

It's a simple and elegant solution that instead of a dashboard, proposes a chat as a center of operations, where each new client's request creates a conversation thread. It's where you send quotes, invoices, payments, and messages. Forget about switching between tabs or apps entirely and do everything in one place.

Zendo can be made your own with a variety of white-label options, from custom domain to branded colors and even your own, personalized chatbot!

Gather your team and make your business thrive in this easy-to-use, intuitive software.

Freshservice features and specs

No features have been listed yet.

Zendo features and specs

  • Clients: Unlimited
  • Client requests: Unlimited
  • Predefined services: Unlimited
  • Order forms: Unlimited
  • Custom services: Yes
  • Productized services: Yes
  • Subscriptions: Soon
  • Public Service Catalog: Yes
  • Stripe Payments: Yes
  • Bank Transfers: Yes
  • Multi-currency Support: Yes
  • Quotes: Yes
  • Invoices: Yes
  • Quote Approvals: Yes
  • Tax Support: Yes
  • Document Custom Naming Scheme: Yes
  • White-Label: Yes
  • Workflows: Unlimited
  • Custom Fields: Unlimited
  • Impersonate: Yes
  • Messages: Unlimited
  • Attachments: Unlimited
  • Message Delivery Status: Yes
  • Custom Domain: Yes

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Zendo videos

Get 40% Of Your Team's Time Back!

Category Popularity

0-100% (relative to Freshservice and Zendo)
Project Management
89 89%
11% 11
Monitoring Tools
100 100%
0% 0
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0

User comments

Share your experience with using Freshservice and Zendo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Zendo

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Zendo Reviews

  1. Nice design, and it's quite easy to use. Nice!

  2. It’s a simple and elegant solution for those who don’t like using thousands of tools. Zendo has just the right amount of features without being overwhelming, so it’s easy to learn and incorporate into your daily business life. It also helps with keeping your communication in order, I especially liked how easy it was to find all the attachments.

    👍 Pros:    Great user experience|Price|Ease of use|Simple yet powerful and efficient tool
  3. Alex

    Thanks to the implementation, we have significantly improved and accelerated the processes in our company, the offered solution meets our needs. I feel Zen now :D

    👍 Pros:    Easy to use|Great user experience|Affordable price|Great customer support

Social recommendations and mentions

Based on our record, Freshservice should be more popular than Zendo. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

Zendo mentions (1)

  • Zendo, delivering services with peace of mind. - What do you think?
    We have just entered an early access stage with Zendo. Our tool is focused on helping businesses deliver services to their customer online. I personally have run a services company for years and have built Zendo on that knowledge. Source: over 2 years ago

What are some alternatives?

When comparing Freshservice and Zendo, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Nextcloud Hub - On-premises, enterprise collaboration solution for documents, emails, calendars and more.

Basecamp - A simple and elegant project management system.

Oak Engage - Oak Engage is a digital workplace for enterprises that need to communicate with their workforce. Connect your teams. Engage your people.

Redmine - Flexible project management web application

GreenOrbit - Intranet software with everything you need, built in