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Based on our record, Freshservice should be more popular than Ubuntu Linux Security. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
From TFA: > Ubuntu Pro expands security coverage for critical, high and medium Common Vulnerabilities and Exposures (CVEs) to thousands of applications and toolchains, including Ansible, Apache Tomcat, Apache Zookeeper, Docker, Drupal, Nagios, Node.js, phpMyAdmin, Puppet, PowerDNS, Python 2, Redis, Rust, WordPress, and more. So sounds like coverage of a bunch of stuff in their Universe repository that is not part... - Source: Hacker News / over 1 year ago
Sorry to burst your bubble but Ubuntu has automatic security updates by default since 2016. It is also very easily configurable either to disable it outright or even make all updates automatically download and/or install. This is the update settings dialog and you can confirm automatic updates on the Ubuntu page on security if you scroll down a bit. I remember being a lot of noise when this was introduced because... Source: about 2 years ago
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