All the insights you need to get the most out of your website at your fingertips.
Don’t just track page views and conversions. Track Real user Experiences. Get detailed insights into the experiences your users have. Improve your website or Progressive Web App based on data that you can trust and increase conversions by providing a perfect user experience.
In 2021 the Core Web Vitals will be more important than ever. Google announced it will be a major ranking factor and it will be a visible indicator in the Google Search Results. That’s why it’s so important to track and optimize the Core Web Vitals of your website.
We really do. That’s why we don’t track any Personal Identifiable Information (PII) or fingerprint your users. This way we comply with the General Data Protection Regulation but still offer detailed metrics which you can act on.
Implementing That’s Why is as easy as it gets. We offer multiple integrations with the most popular platforms.
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After using That's Why for months now we see the added value of the product. That's Why helped us by improving our user experience with it's easy implementation, advanced dashboard, and easy to use detailed screens.
Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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