SpaceWalk might be a bit more popular than Freshservice. We know about 4 links to it since March 2021 and only 3 links to Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
Maybe with a configuration management tool like Spacewalk? https://spacewalkproject.github.io/. - Source: Hacker News / 10 months ago
The Red Hat team made https://spacewalkproject.github.io/ which is pretty useful for what you are describing. Source: almost 3 years ago
On Linux, Spacewalk might also suit you , but it's pretty long in the tooth, someone probably has a better suggestion. Source: almost 3 years ago
I think its discountined https://spacewalkproject.github.io/. Source: about 3 years ago
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