Based on our record, Sonix should be more popular than Freshservice. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
There's dozens of tools out there for this these days. I'd recommend sonix.ai they give you 30 minutes free. Source: 11 months ago
Do you have a budget? If so, there's this tool I've worked with called Sonix that generates transcripts of what you feed into it. It's not super accurate, but it's good enough. One of the features is that you can "highlight" chunks of text, and have it spit out an XML that will have a sequence containing only the highlighted text. Source: about 1 year ago
Sonix was the one I used because it had 30 free minutes and the video was only 10-11 minutes long. It seems to have done a really decent job, but not sure if that's because the source audio is pretty clear. Source: about 1 year ago
Sonix.ai does many languages and is quite good. Source: over 1 year ago
I am struggling with this as well, but one good tool for me has been sonix.ai, which can transcribe pretty well (posted a little while ago about it). Source: about 2 years ago
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