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Freshservice VS ServiceM8

Compare Freshservice VS ServiceM8 and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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ServiceM8 logo ServiceM8

ServiceM8 (Service Mate) is cloud software that allows you to manage any service business. Manage jobs, produce mobile quotes and invoices on the go. Get Control.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • ServiceM8 Landing page
    Landing page //
    2022-07-07

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

ServiceM8 videos

+ Add

What is ServiceM8, An Overview of the ServiceM8 software

More videos:

  • Demo - ServiceM8 Introduction & Demo
  • Review - Elite Heating and Plumbing — ServiceM8 Customer Story

Category Popularity

0-100% (relative to Freshservice and ServiceM8)

Freshservice

ServiceM8

Project Management
100 100%
Project Management
0% 0
Field Service Management
0 0%
Field Service Management
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

Share your experience with using Freshservice and ServiceM8. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and ServiceM8

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

ServiceM8 Reviews

The 6 best heating engineer software tools you should be choosing from in 2022
A big benefit of using ServiceM8 is the ability to add unlimited users at no additional cost. Which is great if your heating engineer business has a big team. But that's where the buck stops in terms of freebies. The big downside of using ServiceM8 is that their CRM is riddled with hidden costs.
Source: www.payaca.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

ServiceM8 mentions (0)

We have not tracked any mentions of ServiceM8 yet. Tracking of ServiceM8 recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshservice and ServiceM8, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Tradify - Tradify is a Job Management software for the trade contractor it can track every job from quote to invoice, helps to stay on top of workflow by tracking the jobs and team at all times.

Basecamp - A simple and elegant project management system.

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

Redmine - Flexible project management web application

Fergus - Job management software for plumbers & electricians

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