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Freshservice VS Scoro

Compare Freshservice VS Scoro and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Scoro logo Scoro

Scoro is an end-to-end business management software solution for professional and creative services that helps to streamline work and eliminate routine tasks.
  • Freshservice Landing page
    Landing page //
    2023-06-09
  • Scoro Landing page
    Landing page //
    2023-09-30

Scoro does what it says on the tin – it’s the only business management software that provides you with a complete toolset for managing your business: project and task management, customer relationship management, quoting and invoicing, and real-time KPI reporting and business dashboards.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Scoro videos

+ Add

Scoro Walkthrough

More videos:

  • Review - Ben Christ - Scoro - Project Management Tool Presentation - OPTM 6300
  • Review - Scoro review

Category Popularity

0-100% (relative to Freshservice and Scoro)

Freshservice

Scoro

Project Management
71 71%
Project Management
29% 29
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Task Management
0 0%
Task Management
100% 100
IT Management
100 100%
IT Management
0% 0

User comments

Share your experience with using Freshservice and Scoro. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Scoro

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Scoro Reviews

18 Valuable Wrike Alternatives To Crush Project Management In 2022
It depends on your needs and your team. Scoro comes with robust budgeting and invoicing features that could save sales and creative services teams tons of time and energy.
Source: snacknation.com
22 Best Wrike Alternatives For Project Management in 2020 (Free & Paid)
Pros: One of Scoro’s advantages is that it allows you to have your CRM and project management tasks all in one place. It’s also suitable for client work, as the software combines time tracking, billing, quoting, and invoicing.
Source: www.workzone.com
50 Best Project Management Tools for 2019
Scoro is known as one of the most comprehensive business management software for professional and creative services. For those who wish to bring structure to your work, Scoro is the right pm tool for you.
Source: www.proofhub.com
ActiveCollab Alternative
Take your business to the next levelLeading global companies trust Scoro to achieve more Scoro's highly customizable system matches perfectly with our company’s structure and gives a real-time overview of our work.
Source: www.scoro.com
10 of the Best Microsoft Project Alternatives
Task tracking, financial management, and a business dashboard come standard as part of each Scoro package. Their software allows you to keep your CRM and project management tools in the same place. It also has useful client features such as time tracking, invoicing, and billing.
Source: blog.teamweek.com

Social recommendations and mentions

Based on our record, Freshservice should be more popular than Scoro. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

Scoro mentions (1)

  • All-in-one CRM-Project Management-timetracking-Invoicing
    Scoro Would perfectly fit my needs as it covers everything from CRM to PM with tasks, time tracking and a nice invoicing solution but paying for 5 users is not an option for me. Source: over 1 year ago

What are some alternatives?

When comparing Freshservice and Scoro, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Redmine - Flexible project management web application

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Basecamp - A simple and elegant project management system.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

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