Software Alternatives, Accelerators & Startups

Freshservice VS OpenMetal.io

Compare Freshservice VS OpenMetal.io and see what are their differences

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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OpenMetal.io logo OpenMetal.io

The world's first on-demand OpenStack private cloud platform and automated bare metal. Launch a production-ready cloud in just 45 seconds – without the expensive hardware investment or steep learning curve.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • OpenMetal.io
    Image date //
    2024-02-26
  • OpenMetal.io
    Image date //
    2024-02-26
  • OpenMetal.io
    Image date //
    2024-02-26
  • OpenMetal.io
    Image date //
    2024-02-26
  • OpenMetal.io
    Image date //
    2024-02-26

OpenMetal is the first company to offer an on-demand, open source hosted private cloud solution that is both affordable and easy to use.

OpenMetal’s platform is based on OpenStack, a leading open source cloud computing platform. This means that OpenMetal customers have access to the latest cloud computing technologies at a fraction of the cost of proprietary cloud solutions.

Many organizations are either building and maintaining their own private clouds, or using a mega-cloud provider. However, building and maintaining your own private cloud is complex and expensive, and the big public cloud providers can be costly and inflexible. We provide an open source alternative with lower costs, more transparency and control, and greater flexibility, all tailored to your unique needs.

Our fully hosted, dedicated bare metal servers provide another option for businesses looking for a hybrid or more dynamic infrastructure approach. Integrate with an OpenMetal cloud or take advantage of standalone bare metal to power even your most demanding workloads. Our powerful automation allows you to deploy and get to business faster.

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

OpenMetal.io videos

Purchase and Deploy a New On Demand Private Cloud in Minutes

Category Popularity

0-100% (relative to Freshservice and OpenMetal.io)
Project Management
100 100%
0% 0
Business & Commerce
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Online Services
0 0%
100% 100

Questions and Answers

As answered by people managing Freshservice and OpenMetal.io.

Which are the primary technologies used for building your product?

OpenMetal.io's answer:

OpenStack, Ceph

What's the story behind your product?

OpenMetal.io's answer:

OpenMetal was originally created by InMotion Hosting. InMotion had long used open source as a foundation and as the company grew and matured, they increasingly used larger and more complex open source systems.

Two of those systems, OpenStack and Ceph, became core to our business. As they did, we collectively realized that accessibility to these incredibly powerful systems was limited to a relative handful of small companies like us or very, very large organizations.

As the consolidation of IT into the hyper-scalers grew rapidly in recent years, their costs also become more clear. Putting aside the dangers of oligopolies, for now, these high costs began to create increasing frustration for all-sized companies with significant IT spending.

In 2021, many firms and analysts began to wake up to this danger to bottom lines and critical thought leaders began to take stances against “mega clouds”. A clear example from large investment firm Andressen Horowitz, titled “The Cost of Cloud, a Trillion Dollar Paradox“, broke this publicly.

In addition to the inherent problems of high costs from public clouds, we believe that the massive consolidation of infrastructure and software into a tiny set of public cloud providers is dangerous on numerous levels.

A balancing force of clouds, operated by smaller companies, smaller governments, and even individuals, is critical to the long term health of IT.

How would you describe your primary audience?

OpenMetal.io's answer:

Businesses of all sizes, from startups to large enterprises, have found success on OpenMetal Cloud.

Companies that are currently using public clouds, but are looking for a new cloud deployment model with more flexibility and control are ideal candidates for our platform. Other potential fits include businesses that are running their own on-premises infrastructure, but are looking to migrate to the cloud.

Our clients span a wide range of industries and use cases including SaaS providers, hosting and public cloud providers, managed service providers, and organizations that need to reduce cloud costs, find a public cloud alternative, build big data infrastructure, find S3 alternatives, run Kubernetes workloads, or launch large IaaS deployments.

Why should a person choose your product over its competitors?

OpenMetal.io's answer:

OpenMetal is the first company to offer an on-demand, open source hosted private cloud solution that is both affordable and easy to use. Our platform allows you to launch a production-ready, hyperconverged cloud in just 45 seconds - without the expensive hardware investment or steep learning curve. We’re on a mission to make OpenStack accessible to everyone.

Being based on OpenStack means that OpenMetal customers have access to the latest cloud computing technologies at a fraction of the cost of proprietary cloud solutions. No licensing fees and costs that are much lower than the larger cloud providers means more savings for our clients.

Our team is also committed to personal customer service. OpenMetal customers have direct access to our engineering and executive teams for onboarding support, troubleshooting, and integration assistance.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and OpenMetal.io

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

OpenMetal.io Reviews

AWS vs GCP: Choosing the Right Cloud Platform
OpenMetal offers instant availability of computing resources, similar to public clouds. However, OpenMetal distinguishes itself through the private nature of its cloud cores. Each hyper-converged cloud core, comprising three servers, is exclusively allocated to a single tenant.
Source: openmetal.io

Social recommendations and mentions

Based on our record, Freshservice should be more popular than OpenMetal.io. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

OpenMetal.io mentions (2)

What are some alternatives?

When comparing Freshservice and OpenMetal.io, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

LightEdge - LightEdge is a compliant hosting, data protection, and colocation service that adhere to bi-lateral Safe Harbor principles and are fully compliant with EU data protection laws and regulations.

Basecamp - A simple and elegant project management system.

Enterprise Cloud - Enterprise Cloud is an enterprise IT operating environment by NTT Communications that combines dynamic cloud middleware, cloud service control, and software development platforms with a choice of elastic and highly secure infrastructure services.

Redmine - Flexible project management web application

Oracle Cloud Infrastructure - Infrastructure-as-a-Service (IaaS) software for businesses