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Freshservice VS ONLYOFFICE

Compare Freshservice VS ONLYOFFICE and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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ONLYOFFICE logo ONLYOFFICE

ONLYOFFICE is a complete office and productivity suite.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • ONLYOFFICE Landing page
    Landing page //
    2023-10-20

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

ONLYOFFICE videos

+ Add

OnlyOffice - Key Feature Goodness

More videos:

  • Review - OnlyOffice - This may be the Office you're looking for
  • Review - OnlyOffice, a free, self hosted,, open source office suite that can replace Microsoft Office easily!

Category Popularity

0-100% (relative to Freshservice and ONLYOFFICE)

Freshservice

ONLYOFFICE

Project Management
62 62%
Project Management
38% 38
Help Desk
100 100%
Help Desk
0% 0
Office Suites
0 0%
Office Suites
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0

User comments

Share your experience with using Freshservice and ONLYOFFICE. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and ONLYOFFICE

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

ONLYOFFICE Reviews

The Best 21 Sharepoint Alternatives in 2019
ONLYOFFICE will let you doubt the necessity of a physical office by offering hosting services with many additional features. Hosting companies are experts at securing online information. Because they’re knowledgeable about hosting, they can help you keep your company’s documents safe. They have expert encryption procedures and portal access features. This means you can store...
Source: www.workzone.com
7 SharePoint Alternatives that Actually Get the Job Done
ONLYOFFICE is a cloud office solution to help teams share documents. Its primary selling point is that it’s compatible with Microsoft Suite. While it’s not that sophisticated, ONLYOFFICE is certainly cheaper than some other SharePoint alternative options.
Source: www.process.st

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

ONLYOFFICE mentions (0)

We have not tracked any mentions of ONLYOFFICE yet. Tracking of ONLYOFFICE recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshservice and ONLYOFFICE, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

LibreOffice - Free office suite, open source, and compatible with .doc, .docx, .xls, .xlsx, .ppt, .pptx files. Updated regularly – download for free. Originally based on OpenOffice.org.

Basecamp - A simple and elegant project management system.

Redmine - Flexible project management web application

WPS Office - Would you need Office Word, Excel or PowerPoint for Home, business or School? WPS.com would give you right version for you.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

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