Software Alternatives & Reviews

Freshservice VS Obkio

Compare Freshservice VS Obkio and see what are their differences

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Obkio logo Obkio

Simple Network Monitoring and Network Troubleshooting software to empower users to identify and troubleshoot network & application slowdown from the end-user perspective.
  • Freshservice Landing page
    Landing page //
    2023-06-09
  • Obkio Landing page
    Landing page //
    2023-02-18

Obkio is a simple network monitoring and network troubleshooting SaaS solution that empowers users to take control of their network performance. Continuously monitor the health of network and core business applications to improve the end-user experience and identify the cause of intermittent network, VoIP, video, and applications slowdown in seconds - because nothing is more frustrating than a faulty connection.

Obkio’s solution consists of deploying physical or software network monitoring Agents at strategic locations in a company's offices or network destinations to continuously measure network performance, collect data, and notify users of network issues or degradation.

Obkio continuously tests and measures different operating parameters based on network metrics, such as latency, jitter, packet loss, quality of service and customer experience via the QoE (Quality of Experience) and performs speed ​​tests regularly to check whether the data available coincides well with what should be offered by service providers.

With Obkio’s Network Device Monitoring solution, monitor the performance of key devices such as Firewalls, Routers, Switches, Wifi APs and any SNMP-enabled devices.

Try Obkio for free with a 14-day trial, with access to all of Obkio’s premium features. Users can also choose from a variety of free and paid plans tailored to their needs.

Obkio

Website
obkio.com
$ Details
freemium $29.0 / Monthly (1 customer device included, 2 users included)
Platforms
Windows Mac OSX Linux Docker Web
Release Date
2018 January

Freshservice features and specs

No features have been listed yet.

Obkio features and specs

  • Network Monitoring: Network monitoring from the end-user perspective.
  • Network Performance Monitoring: End-to-end network performance monitoring.
  • Network Device Monitoring: Monitor the health of key SNMP network devices.
  • Synthetic Traffic: Network monitoring using synethtic traffic.
  • Real-time Monitoring: Network Monitoring Agents send synthetic traffic every 500 ms.
  • Cloud Network Monitoring: Real-time cloud infrastructure and app monitoring.
  • Internet Monitoring: Troubleshoot Internet and SaaS performance issues.
  • MPLS Performance Monitoring: Monitor private and MPLS networks.
  • VoIP Monitoring: Identify and troubleshoot VoIP Quality issues.
  • SD-WAN Monitoring: Monitor end-to-end SD-WAN performance.
  • UC Monitoring: Monitor unified communications application performance.
  • Remote Network Monitoring: Monitor network performance of remote sites.
  • Firewall Monitoring: Monitor firewall performance to quickly identify issues.

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Obkio videos

Obkio Installation Tutorial

More videos:

  • Review - What is Network Monitoring | Obkio
  • Review - Top 5 Network Performance Metrics | Obkio
  • Review - The Most Asked Network Performance Questions | Obkio

Category Popularity

0-100% (relative to Freshservice and Obkio)
Project Management
100 100%
0% 0
Monitoring Tools
82 82%
18% 18
Network & Admin
0 0%
100% 100
IT Management
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Obkio

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Obkio Reviews

We have no reviews of Obkio yet.
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Social recommendations and mentions

Based on our record, Freshservice should be more popular than Obkio. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

Obkio mentions (1)

  • Internal RMM but not sure where to look.
    We can't do all that but we can help with Network Device Monitoring and Network Performance Monitoring. Let me know if I can help. https://obkio.com. Source: almost 3 years ago

What are some alternatives?

When comparing Freshservice and Obkio, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

SolarWinds Network Bandwidth Analyzer - Download a 30-day free trial of Network Bandwidth Analyzer Pack, easy-to-use software that delivers real-time monitoring, alerting, and reporting for routers, switches, and other SNMP-enabled devices.

Redmine - Flexible project management web application

SevOne - SevOne provides network managers with monitoring, troubleshooting, and performance reporting capabilities.

Basecamp - A simple and elegant project management system.

Azure Network Watcher - Azure Network Watcher provides multiple features to help you visualize key parameters, track, troubleshoot, and activate or deactivate logs for resources in an Azure virtual network.