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Freshservice VS NetSupport DNA

Compare Freshservice VS NetSupport DNA and see what are their differences

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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

NetSupport DNA logo NetSupport DNA

IT Asset Management
  • Freshservice Landing page
    Landing page //
    2023-06-09
  • NetSupport DNA Landing page
    Landing page //
    2023-02-05

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

NetSupport DNA videos

+ Add

ICT Evangelist reviews NetSupport DNA

More videos:

  • Review - NetSupport DNA 4.3 ( Education Edition) - Product tour.
  • Review - Welcome to NetSupport DNA for business

Category Popularity

0-100% (relative to Freshservice and NetSupport DNA)

Freshservice

NetSupport DNA

Project Management
100 100%
Project Management
0% 0
Monitoring Tools
86 86%
Monitoring Tools
14% 14
IT Asset Management
0 0%
IT Asset Management
100% 100
IT Management
100 100%
IT Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and NetSupport DNA

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

NetSupport DNA Reviews

We have no reviews of NetSupport DNA yet.
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Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

NetSupport DNA mentions (0)

We have not tracked any mentions of NetSupport DNA yet. Tracking of NetSupport DNA recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshservice and NetSupport DNA, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

SnowSoftware - Snow Software are suppliers of Software Asset Management products and help optimizing licensing & minimizing compliance risk.

Redmine - Flexible project management web application

ManageEngine AssetExplorer - ManageEngine AssetExplorer is a web-based IT Asset Management software that helps you monitor and manage assets in your network.

Basecamp - A simple and elegant project management system.

IT Asset Management - Best IT Asset Management software & License tool to manage infrastructure efficiently. Cloud asset management application for ticketing to track Assets.

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