Software Alternatives, Accelerators & Startups

Freshservice VS Level.io

Compare Freshservice VS Level.io and see what are their differences

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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Level.io logo Level.io

Flexible, intuitive, and secure remote monitoring and management (RMM) software. Control and manage your devices securely, right in your browser, from anywhere in the world. Get started today.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Level.io Landing page
    Landing page //
    2023-05-19

Level enables IT Professionals to remotely manage and monitor their workstations and servers from anywhere in the world. Level is the first security-focused remote monitoring and management (RMM) platform to implement peer-to-peer (P2P) connections that ensure a fully private and encrypted connection.

Level.io

Website
level.io
$ Details
paid Free Trial $1.0 / Monthly (per device)
Platforms
Windows Mac OSX Linux
Release Date
2021 July

Freshservice features and specs

No features have been listed yet.

Level.io features and specs

  • Asset Management: Yes
  • Remote Control: Yes
  • Background Management: Yes
  • Monitoring & Alerting: Yes
  • Patch Management: Yes
  • Automated Remediation: Yes
  • Scripting: Yes

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Level.io videos

Level Demo

Category Popularity

0-100% (relative to Freshservice and Level.io)
Project Management
100 100%
0% 0
Monitoring Tools
87 87%
13% 13
Remote IT Management
0 0%
100% 100
IT Management
100 100%
0% 0

User comments

Share your experience with using Freshservice and Level.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Level.io

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Level.io Reviews

We have no reviews of Level.io yet.
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Social recommendations and mentions

Based on our record, Level.io seems to be a lot more popular than Freshservice. While we know about 34 links to Level.io, we've tracked only 3 mentions of Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

Level.io mentions (34)

  • Monitor Server Status Up or Down
    Level.io does this plus a whole lot more. As some have mentioned already, ideally there are lists of things to monitor. These can all be added to a policy along with up/down status and applied to devices. Source: 11 months ago
  • Alternative to Teamviewer / AnyDesk for remote connection
    Level.io works from a browser, so no client needed on the controlling computer. Source: 11 months ago
  • Web Application for running powershell locally
    With Level.io you can create a script library and then run them on one (or many) target devices. They could be run on the local client that is being used as well, which is what I believe you're asking for. This all works via an agent that checks in to the service and is responsible for the queueing and running off the scripts. Source: 12 months ago
  • Ticketing System + RMM recommendations
    Take a look at level.io for RMM. Free trial, no commitment, and no need to get a quote or talk to sales. Works for Windows, Mac, and Linux. Source: almost 1 year ago
  • RMM software recommendations for a small business?
    I'd recommend checking out Level (https://level.io). They charge a flat $1 per endpoint. Source: about 1 year ago
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What are some alternatives?

When comparing Freshservice and Level.io, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Redmine - Flexible project management web application

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

Basecamp - A simple and elegant project management system.

WuInstall - WuInstall is a command line tool that makes it possible to install Windows Updates on demand.