Freshservice Reviews

Lemmy Reviews

Freshservice mentions (3)

• Outlook Helpdesk Form

  If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago

• Low Hanging Fruit - Recommendations for Ticketing System????

  FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago

• SchoolDude as a help desk / ticketing system.

  If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

Lemmy mentions (409)

• Moderation on Lemmy is a fucking joke

  A few weeks a go I posted a meme with the caption "My wife out-drinking everyone at the table-- Our unborn son:" [picture of Tom the cat in the womb]. I understand abortion is a touchy subject for some people, but it's not like I was advocating for or against abortion. After that, I posted a meme complaining about the lack of specificity of the rules on Lemmy and that post also got removed. That's enough to let me... Source: 8 months ago

• This whole lemmy universe has me quite confused, but I would like to utilize it. seeking assistance

  Im using the Jeroba app on android first of all. It just seems like lemmy is a complete and total mess. So many contradicting things Im seeing. And then theres instances and communities but apparently it "doesn't matter what instance you choose because you'll still have access to all other communities anyway". Well that is pretty much false. Like using lemmy.world for example. I'll search up for a linux community... Source: 11 months ago

• I’m a fan of Squabbles, but the constant circlejerk over the developer is turning me off the site

  Signing up isn't complicated, people just get confused by what "federation" means... It doesn't matter what instance (or "server" if it's easier to understand) you sign up for. I'm on lemmy.world but I post and comment on lemmy.ml and 10-15 other instances all the time. Think of instances as "copies" with different users and posts, but they all interact with each other (with a few exceptions). Source: 11 months ago

• I'm so lost. Is there an easy mode to the fediverse?

  Whereas the top three on my subscribed feed are from [Games@lemmy.world](mailto:Games@lemmy.world), [gaming@lemmy.ml](mailto:gaming@lemmy.ml) and [gaming@beehaw.org](mailto:gaming@beehaw.org). My subs on lemmy are mostly related to video games, but this points out something that confuses some folks coming over from Reddit - lemmy.ml and beehaw.org both have communities named "gaming" and they are separate... Source: 12 months ago

• Division of labour : rest should be fair

  Lemmy has a lot of instances like lemmy.ml and lemmy.world, but you donnot need to register on all of them just register on one, and you can access all of them. Source: 11 months ago