The Jamcracker Cloud Management Platform powers the cloud services provisioning, cloud governance, management and operations for enterprise and government organizations, telecom service providers, managed services providers, systems integrators, distributors, value added resellers and technology providers.
Jamcracker helps organizations manage, deliver, and govern their public, private and hybrid multi cloud services in addition to brokering third-party ISV cloud services. Using Jamcracker solutions, IT organizations and service providers can now unify and optimize cloud services delivery for their employees, customers, and channels.
Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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