Software Alternatives, Accelerators & Startups

Freshservice VS draw.io

Compare Freshservice VS draw.io and see what are their differences

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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draw.io logo draw.io

Online diagramming application
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • draw.io Landing page
    Landing page //
    2023-07-20

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

draw.io videos

draw.io - Draw diagrams in the cloud or as an AppImage

More videos:

  • Tutorial - Draw.io Tutorial - Getting Started || How to use Draw.io
  • Review - Creating Entity Relationship Diagrams using Draw.io
  • Review - Using Layers, an advanced draw.io feature
  • Review - Draw.io (aka diagrams.net) Basics
  • Review - Better, faster, stronger; draw.io introduces AI-powered Smart Templates

Category Popularity

0-100% (relative to Freshservice and draw.io)
Project Management
100 100%
0% 0
Diagrams
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Flowcharts
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and draw.io

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

draw.io Reviews

5 great diagramming tools for enterprise and software architects
Where do you even begin with Diagrams.net, formerly known as Draw.io? Besides being free of charge, it also has a low learning curve, so anyone can quickly start creating diagrams or whiteboards. Many people use Diagrams.net for diagramming business processes, data flows, and networks. You can also modify elements without having to change the entire diagram with this tool.
Source: www.redhat.com
Software Diagrams - Plant UML vs Mermaid
There are many generic diagramming tools that can be used to design software such as diagrams.net (formerly draw.io), Miro, or Lucid Charts. These generic tools do allow a lot of flexibility but end up costing you more time than you intended to align all boxes and arrows and to get the colour schemes just right.
10 Best Visio Alternatives for Cost Effective Diagramming [2022]
Price may vary from time to time as Draw.io does some promotions and might give discounts as well. You should check their website for the latest prices. Also, the pricing depends upon the features you are taking it for. So, it has very distinctive processing. You’ll get all your options in the right column and the drawing and editing options you’ll get in the space provided...
Top 10 Alternatives to Draw.io / Diagrams.net - Flowchart Maker Reviews
Drawio is a free online software for creating flowcharts and process maps. It is an easy way to create professional diagrams and share them with your team, your clients, or the whole world. Drawio's user-friendly interface lets you drag and drop shapes from our library onto the canvas and format them using our comprehensive set of tools. Drawing charts has never been easier!...
Best 8 Free Visual Paradigm Alternatives in 2022
Another cost-efficient option as an alternative to Visual Paradigm is Draw.io. This is an online flowchart maker that you can use for free. Draw.io is absolutely free to use so you won’t have to worry about spending any amount. The only drawback that we saw upon reviewing the tool though, is the lack of templates. It is purely made for flowchart creation so the interface...
Source: gitmind.com

Social recommendations and mentions

Based on our record, draw.io seems to be a lot more popular than Freshservice. While we know about 714 links to draw.io, we've tracked only 3 mentions of Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

draw.io mentions (714)

  • Reactor controller
    Glad you like it! :D Feel free to reuse/edit it for the Steam page if you want. Also happy to send you the draw.io file if you'd like :). Source: about 1 year ago
  • Note taking app
    Shraing, LDAP, sync, reminders are all possible. draw.io can be integrated by an app in nextcloud. Also, there is "Deck" which is a Kanban board for Nextcloud. Source: about 1 year ago
  • Diagramming on Note 2 Air+
    I've been using draw.io web to diagram, but I can't find it on android... Is there any good alternatives? Source: about 1 year ago
  • Tips and tricks for picking up Visio?
    Visio isnt hard, but stencils are a pain in the ass. So, I suggest draw.io instead, also its free and they have both a cloud GUI tool and desktop tool on Git. I have not used visio since 2019. Source: about 1 year ago
  • Creating wiring schematics with ease!
    Adding the desired temperature instead of multiplying by x75 caused my reactor to overheat but maybe I did a mistake in the wiring. :D Why don't you show how you wire your reactor controller by using draw.io with my libraries. ;) You don't have to, of course. Source: about 1 year ago
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What are some alternatives?

When comparing Freshservice and draw.io, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

Basecamp - A simple and elegant project management system.

yEd - yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.

Redmine - Flexible project management web application

PlantUML - PlantUML is an open-source tool that uses simple textual descriptions to draw UML diagrams.