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Freshservice VS DeskTime

Compare Freshservice VS DeskTime and see what are their differences

Assembly
Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture. featured
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  3. » Reviews
  4. » Alternatives

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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DeskTime logo DeskTime

DeskTime is a real-time automatic time tracking software that tracks and analyzes your productivity by sorting the different applications that you or our employees use into the categories “productive”, “unproductive” or “neutral”.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • DeskTime Landing page
    Landing page //
    2023-04-04

Freshservice videos

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Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

DeskTime videos

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How to Start Using DeskTime – FAST! For Apple Users 2020

More videos:

  • Review - Desktime Review: What You Need to Know Before You Sign Up for Desktime for Free
  • Review - What is Desktime? The Time Tracking and Productivity App - 2020

Category Popularity

0-100% (relative to Freshservice and DeskTime)

Freshservice

DeskTime

Project Management
81 81%
Project Management
19% 19
Time Tracking
0 0%
Time Tracking
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Invoicing
0 0%
Invoicing
100% 100

User comments

Share your experience with using Freshservice and DeskTime. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and DeskTime

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

DeskTime Reviews

The 9 Best Paid and Free WhenIWork Alternatives
DeskTime is currently one of the best WhenIWork alternatives for businesses with small teams. While it isn’t one of the app’s primary features, DeskTime allows you to schedule shifts pretty easily. To do so, simply log into the app, choose the employees you want to schedule, input their start and end times, and then save the schedule.
Source: everhour.com
20 Employee Monitoring Software [2022 Updated List]
DeskTime functions as employee computer monitoring software while keeping teams on track with their project budgets. Moreover, managers can use it to ensure that workers are working and taking their necessary breaks.
Source: traqq.com

Social recommendations and mentions

DeskTime might be a bit more popular than Freshservice. We know about 3 links to it since March 2021 and only 3 links to Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

DeskTime mentions (3)

  • Finding good software to use at home as a workaholic to effectively track my working hours.
    Hey check out an app called desktime.com. I record all the time and in which page you have spend how much time. Source: about 2 years ago
  • Any suggestion for an open-source or white label remote work monitoring tool?
    I am looking for an open-source or white label solution like Desktime or HubStaff (or many other similar). I wouldn't mind to pay license fees, but I want to be able to:. Source: over 2 years ago
  • DeskTrack Vs DeskTime
    DeskTime an app for time tracking, employee monitoring, and productivity analysis that integrates project management, employee monitoring, and productivity analysis. By sorting apps and web pages as “productive” or “unproductive”, this tool helps teams identify and eliminate inefficient habits. Source: almost 3 years ago

What are some alternatives?

When comparing Freshservice and DeskTime, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.

Basecamp - A simple and elegant project management system.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Redmine - Flexible project management web application

RescueTime - Time management software that shows you how you spend your time & provides tools to help you be more productive.

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