Software Alternatives, Accelerators & Startups

Freshservice VS Bonsai

Compare Freshservice VS Bonsai and see what are their differences

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website

Bonsai logo Bonsai

One platform to streamline your entire business
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Bonsai
    Image date //
    2024-05-03
  • Bonsai
    Image date //
    2024-05-03
  • Bonsai
    Image date //
    2024-05-03
  • Bonsai
    Image date //
    2024-05-03
  • Bonsai
    Image date //
    2024-05-03
  • Bonsai
    Image date //
    2024-05-03

Bonsai is a one-stop platform for creative and digital agencies, consultancies and professional service providers. It is designed to provide businesses with a complete and real-time overview of their business. Simplify your business operations and consolidate your projects, clients and team into one integrated, easy-to-use platform. From contracts, proposals and project management to client billing and revenue tracking, we've got you covered.

Team Time Tracking: Get an instant report of your team's tracked hours with accurate timesheets & see who's over capacity at a glance. Monitor your business's utilization & get clarity on your team's efficiency & profitability. Fully integrated into project management & billing.

Project Management: Assign projects & tasks to your team, prioritize your week and see exactly how your projects progress. Set project budgets & avoid unexpected costs. Kanban view, integrated timer for easy billing, and collaboration with external partners for an efficient work.

CRM: Manage your clients and their projects in one place. Create unique client profiles with all your notes, contacts, rates and tags. Invite your clients to your branded Client Portal where they can access projects, documents and links you’ve shared with them.

Resource Management: Everything you need to allocate work to your team and track utilization. Manage team capacity, track your budget, tasks and hours and get insights on your business.

Reporting: Get better visibility into your business's performance and financial health with real-time reports. Make informed decisions with profitability reports, utilization reports, and more.

Freshservice features and specs

No features have been listed yet.

Bonsai features and specs

  • Project Management: Yes
  • Client CRM: Yes
  • Billing & Invoicing: Yes
  • Team Time Tracking: Yes
  • Collaboration: Yes
  • Client Portal: Yes
  • Contract Management & E-Signature: Yes
  • Proposal Management: Yes
  • Task Tracking: Yes
  • Forms & Surveys: Yes
  • Tax & Bookkeeping Management: Yes
  • Income & Expense Management: Yes
  • Credit Card: Yes
  • Free Document Templates: Yes
  • Quarterly Taxes Estimate: Yes
  • Online Banking: Yes
  • Multi-Currency: Yes
  • Workflow Automation: Yes
  • Scheduling: Yes
  • Resource Management & Planning: Yes

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Bonsai videos

Intro to Bonsai

Category Popularity

0-100% (relative to Freshservice and Bonsai)
Project Management
58 58%
42% 42
Time Tracking
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Help Desk
100 100%
0% 0

User comments

Share your experience with using Freshservice and Bonsai. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Bonsai

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Bonsai Reviews

7 Best QuickBooks Alternatives for Small Businesses
Next up on our list of QuickBooks alternatives is Bonsai — an all-in-one product suite for freelancers that has some nifty accounting features built in. With Bonsai, you can track your billable expenses by creating an expense, assigning it to a project and attaching those expenses to an invoice. You also can connect your bank account to import your expenses. What’s more,...
Source: www.fundera.com

Social recommendations and mentions

Based on our record, Freshservice should be more popular than Bonsai. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

Bonsai mentions (2)

  • How to start a fintech company?
    Hey there, If you want to easily build a first version of your product, I recommend using Stripe. In my company (hellobonsai.com) we've built out a few FinTech products in only a few months thanks to Stripe Treasury (providing an online bank account to our user) and Stripe Issuing (providing bank cards). Source: over 2 years ago
  • Online invoicing/accounting software for international payments?
    I tried a platform called Bonsai (hellobonsai.com), but I dropkicked them for hidden fees. They charged me a currency conversion fee when no currency conversion occurred. Source: over 2 years ago

What are some alternatives?

When comparing Freshservice and Bonsai, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

AND CO - AND CO helps freelancers, entrepreneurs and other small businesses run their business smarter.

Basecamp - A simple and elegant project management system.

FreshBooks - The ideal accounting software for small business owners.

Redmine - Flexible project management web application

Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.