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Freshservice VS Apache Kafka

Compare Freshservice VS Apache Kafka and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
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  3. » Reviews
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Apache Kafka logo Apache Kafka

Apache Kafka is an open-source message broker project developed by the Apache Software Foundation written in Scala.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Apache Kafka Landing page
    Landing page //
    2022-10-01

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Apache Kafka features and specs

  • High Throughput
    Kafka is capable of handling thousands of messages per second due to its distributed architecture, making it suitable for applications that require high throughput.
  • Scalability
    Kafka can easily scale horizontally by adding more brokers to a cluster, making it highly scalable to serve increased loads.
  • Fault Tolerance
    Kafka has built-in replication, ensuring that data is replicated across multiple brokers, providing fault tolerance and high availability.
  • Durability
    Kafka ensures data durability by writing data to disk, which can be replicated to other nodes, ensuring data is not lost even if a broker fails.
  • Real-time Processing
    Kafka supports real-time data streaming, enabling applications to process and react to data as it arrives.
  • Decoupling of Systems
    Kafka acts as a buffer and decouples the production and consumption of messages, allowing independent scaling and management of producers and consumers.
  • Wide Ecosystem
    The Kafka ecosystem includes various tools and connectors such as Kafka Streams, Kafka Connect, and KSQL, which enrich the functionality of Kafka.
  • Strong Community Support
    Kafka has strong community support and extensive documentation, making it easier for developers to find help and resources.

Possible disadvantages of Apache Kafka

  • Complex Setup and Management
    Kafka's distributed nature can make initial setup and ongoing management complex, requiring expert knowledge and significant administrative effort.
  • Operational Overhead
    Running Kafka clusters involves additional operational overhead, including hardware provisioning, monitoring, tuning, and scaling.
  • Latency Sensitivity
    Despite its high throughput, Kafka may experience increased latency in certain scenarios, especially when configured for high durability and consistency.
  • Learning Curve
    The concepts and architecture of Kafka can be difficult for new users to grasp, leading to a steep learning curve.
  • Hardware Intensive
    Kafka's performance characteristics often require dedicated and powerful hardware, which can be costly to procure and maintain.
  • Dependency Management
    Managing Kafka's dependencies and ensuring compatibility between versions of Kafka, Zookeeper, and other ecosystem tools can be challenging.
  • Limited Support for Small Messages
    Kafka is optimized for large throughput and can be inefficient for applications that require handling a lot of small messages, where overhead can become significant.
  • Operational Complexity for Small Teams
    Smaller teams might find the operational complexity and maintenance burden of Kafka difficult to manage without a dedicated operations or DevOps team.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Apache Kafka videos

+ Add

Apache Kafka Tutorial | What is Apache Kafka? | Kafka Tutorial for Beginners | Edureka

More videos:

  • Review - Apache Kafka - Getting Started - Kafka Multi-node Cluster - Review Properties
  • Review - 4. Apache Kafka Fundamentals | Confluent Fundamentals for Apache Kafka®
  • Review - Apache Kafka in 6 minutes
  • Review - Apache Kafka Explained (Comprehensive Overview)
  • Review - 2. Motivations and Customer Use Cases | Apache Kafka Fundamentals

Category Popularity

0-100% (relative to Freshservice and Apache Kafka)

Freshservice

Apache Kafka

Project Management
100 100%
Project Management
0% 0
Stream Processing
0 0%
Stream Processing
100% 100
IT Management
100 100%
IT Management
0% 0
Data Integration
0 0%
Data Integration
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Apache Kafka

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Apache Kafka Reviews

Best ETL Tools: A Curated List
Debezium is an open-source Change Data Capture (CDC) tool that originated from RedHat. It leverages Apache Kafka and Kafka Connect to enable real-time data replication from databases. Debezium was partly inspired by Martin Kleppmann’s "Turning the Database Inside Out" concept, which emphasized the power of the CDC for modern data pipelines.
Source: estuary.dev
Best message queue for cloud-native apps
If you take the time to sort out the history of message queues, you will find a very interesting phenomenon. Most of the currently popular message queues were born around 2010. For example, Apache Kafka was born at LinkedIn in 2010, Derek Collison developed Nats in 2010, and Apache Pulsar was born at Yahoo in 2012. What is the reason for this?
Source: docs.vanus.ai
Are Free, Open-Source Message Queues Right For You?
Apache Kafka is a highly scalable and robust messaging queue system designed by LinkedIn and donated to the Apache Software Foundation. It's ideal for real-time data streaming and processing, providing high throughput for publishing and subscribing to records or messages. Kafka is typically used in scenarios that require real-time analytics and monitoring, IoT applications,...
Source: blog.iron.io
10 Best Open Source ETL Tools for Data Integration
It is difficult to anticipate the exact demand for open-source tools in 2023 because it depends on various factors and emerging trends. However, open-source solutions such as Kubernetes for container orchestration, TensorFlow for machine learning, Apache Kafka for real-time data streaming, and Prometheus for monitoring and observability are expected to grow in prominence in...
Source: testsigma.com
11 Best FREE Open-Source ETL Tools in 2024
Apache Kafka is an Open-Source Data Streaming Tool written in Scala and Java. It publishes and subscribes to a stream of records in a fault-tolerant manner and provides a unified, high-throughput, and low-latency platform to manage data.
Source: hevodata.com

Social recommendations and mentions

Based on our record, Apache Kafka seems to be a lot more popular than Freshservice. While we know about 144 links to Apache Kafka, we've tracked only 3 mentions of Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

Apache Kafka mentions (144)

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What are some alternatives?

When comparing Freshservice and Apache Kafka, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

RabbitMQ - RabbitMQ is an open source message broker software.

Basecamp - A simple and elegant project management system.

StatCounter - StatCounter is a simple but powerful real-time web analytics service that helps you track, analyse and understand your visitors so you can make good decisions to become more successful online.

Redmine - Flexible project management web application

Histats - Start tracking your visitors in 1 minute!

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