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Based on our record, Freshservice should be more popular than AirBrake. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
The Rollbar’s ancestor, Airbrake, is another good choice (if you can afford it, because it has no free plan). You can see a detailed comparison between these two here: https://rollbar.com/vs/airbrake/. The same applies to Honeybadger — one more popular modern error management service for rails. In a nutshell, they do similar things but may have different bells and whistles. - Source: dev.to / about 11 hours ago
How is the functionality of airbrake.io in apps? Looking to switch from crashlytics. Source: almost 3 years ago
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.
Basecamp - A simple and elegant project management system.
BugSnag - Not all bugs are worth fixing. Prioritize and fix software bugs that matter while improving software stability with every release.
Redmine - Flexible project management web application
Rollbar - Rollbar collects errors that happen in your application, notifies you, and analyzes them so you can debug and fix them. Ruby, Python, PHP, Node.js, JavaScript, and Flash libraries available.