Smart Design might be a bit more popular than Freshsales CRM. We know about 1 link to it since March 2021 and only 1 link to Freshsales CRM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / about 2 years ago
Having thought about it a little more, look into design thinking & human centered design. Companies like IDEO, Frog, and SMART all focus on following human behaviors in order to design products & services for the private sector via the design thinking process. Source: almost 3 years ago
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