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Freshdesk Omnichannel VS Hubspot Service Hub

Compare Freshdesk Omnichannel VS Hubspot Service Hub and see what are their differences

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Freshdesk Omnichannel logo Freshdesk Omnichannel

Freshdesk Omnichannel is helpdesk software that allows them to respond to inbound inquiries on all mediums, including phone, chat, and social media.

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
  • Freshdesk Omnichannel Landing page
    Landing page //
    2023-10-15
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22

Freshdesk Omnichannel videos

No Freshdesk Omnichannel videos yet. You could help us improve this page by suggesting one.

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Hubspot Service Hub videos

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Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Category Popularity

0-100% (relative to Freshdesk Omnichannel and Hubspot Service Hub)

Freshdesk Omnichannel

Hubspot Service Hub

Help Desk
18 18%
Help Desk
82% 82
Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Support
13 13%
Customer Support
87% 87
Communication
100 100%
Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk Omnichannel and Hubspot Service Hub

Freshdesk Omnichannel Reviews

We have no reviews of Freshdesk Omnichannel yet.
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Hubspot Service Hub Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.
Source: surveysparrow.com

What are some alternatives?

When comparing Freshdesk Omnichannel and Hubspot Service Hub, you can also consider the following products

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Verint - Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk Suite - The complete Zendesk suite in one package

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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