Software Alternatives & Reviews

Freshdesk Omnichannel Support VS Observe.AI

Compare Freshdesk Omnichannel Support VS Observe.AI and see what are their differences

Freshdesk Omnichannel Support logo Freshdesk Omnichannel Support

The ultimate omnichannel helpdesk for your customer support

Observe.AI logo Observe.AI

Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
  • Freshdesk Omnichannel Support Landing page
    Landing page //
    2023-08-02
  • Observe.AI Landing page
    Landing page //
    2023-07-22

Freshdesk Omnichannel Support videos

No Freshdesk Omnichannel Support videos yet. You could help us improve this page by suggesting one.

+ Add video

Observe.AI videos

Observe.AI Product Overview

More videos:

  • Review - Ask the Expert: Customer Experience Reimagined with AI featuring Observe.AI
  • Review - Reporting & Analytics from Observe.AI | Turn conversation intelligence into actionable insights

Category Popularity

0-100% (relative to Freshdesk Omnichannel Support and Observe.AI)
CRM
100 100%
0% 0
Communication
0 0%
100% 100
Customer Support
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

Share your experience with using Freshdesk Omnichannel Support and Observe.AI. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Observe.AI seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk Omnichannel Support mentions (0)

We have not tracked any mentions of Freshdesk Omnichannel Support yet. Tracking of Freshdesk Omnichannel Support recommendations started around Mar 2021.

Observe.AI mentions (1)

  • Enhancing QuickSwap Community Operations through DaoLens DAO Manager
    With a background in mathematics, was previously Founding Engineer under the AI and ML division at Observe.ai (Contact Centre Automation). He is the Founder of Zipo, an e-commerce shipping management tool. Before that, he worked with the Samsung AI Team (Research and Development of Personal AI Voice Assistant Bixby). He frequently contributes to Open-Source Communities. Source: over 1 year ago

What are some alternatives?

When comparing Freshdesk Omnichannel Support and Observe.AI, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Gist Platform - Live chat, bots & marketing automation -- free.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.