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Freshdesk Omnichannel Support VS Labidesk

Compare Freshdesk Omnichannel Support VS Labidesk and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Freshdesk Omnichannel Support logo Freshdesk Omnichannel Support

The ultimate omnichannel helpdesk for your customer support

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • Freshdesk Omnichannel Support Landing page
    Landing page //
    2023-08-02
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

Freshdesk Omnichannel Support videos

No Freshdesk Omnichannel Support videos yet. You could help us improve this page by suggesting one.

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Labidesk videos

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LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to Freshdesk Omnichannel Support and Labidesk)

Freshdesk Omnichannel Support

Labidesk

CRM
100 100%
CRM
0% 0
Customer Support
17 17%
Customer Support
83% 83
Help Desk
17 17%
Help Desk
83% 83
Customer Service
14 14%
Customer Service
86% 86

User comments

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What are some alternatives?

When comparing Freshdesk Omnichannel Support and Labidesk, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Gist Platform - Live chat, bots & marketing automation -- free.

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

HelpSpace - The team inbox with super powers

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