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Freshdesk Omnichannel Support VS HelpJuice

Compare Freshdesk Omnichannel Support VS HelpJuice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshdesk Omnichannel Support logo Freshdesk Omnichannel Support

The ultimate omnichannel helpdesk for your customer support

HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
  • Freshdesk Omnichannel Support Landing page
    Landing page //
    2023-08-02
  • HelpJuice Landing page
    Landing page //
    2022-01-07

Freshdesk Omnichannel Support videos

No Freshdesk Omnichannel Support videos yet. You could help us improve this page by suggesting one.

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HelpJuice videos

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Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

Category Popularity

0-100% (relative to Freshdesk Omnichannel Support and HelpJuice)

Freshdesk Omnichannel Support

HelpJuice

CRM
19 19%
CRM
81% 81
Customer Support
9 9%
Customer Support
91% 91
Help Desk
11 11%
Help Desk
89% 89
Knowledge Management
0 0%
Knowledge Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk Omnichannel Support and HelpJuice

Freshdesk Omnichannel Support Reviews

We have no reviews of Freshdesk Omnichannel Support yet.
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HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

Social recommendations and mentions

Based on our record, HelpJuice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk Omnichannel Support mentions (0)

We have not tracked any mentions of Freshdesk Omnichannel Support yet. Tracking of Freshdesk Omnichannel Support recommendations started around Mar 2021.

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

What are some alternatives?

When comparing Freshdesk Omnichannel Support and HelpJuice, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Gist Platform - Live chat, bots & marketing automation -- free.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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