Software Alternatives & Reviews

Freshworks Live Chat VS Ayoa

Compare Freshworks Live Chat VS Ayoa and see what are their differences

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Ayoa logo Ayoa

The smarter way to work. Ayoa is an all-in-one online whiteboard where you can brainstorm ideas, work together and get things done
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

  • Ayoa Landing page
    Landing page //
    2023-08-20

Ayoa takes online collaborative whiteboards to new heights. By seamlessly blending idea generation, task management and team collaboration features, Ayoa goes beyond convention and provides a platform for teams to work together and cultivate knowledge that can be used to drive success.

The Ayoa way of working gives users the speed and fluidity to capture and grow great ideas, instantly action them and develop better working practices. Our flexible features allow teams of any size to do it all, whether it’s planning a project, conducting effective meetings, or anything in between.

Freshworks Live Chat

$ Details
freemium $15.0 / Monthly (Growth)
Platforms
-
Release Date
-

Ayoa

Website
ayoa.com
$ Details
freemium
Platforms
Web Android iOS Windows Mac OSX Linux
Release Date
2020 June

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

Ayoa features and specs

  • Collaborative Workspace: Yes
  • Online Whiteboard: Yes
  • Mind Mapping: Yes
  • Task management: Yes
  • Video chat: Yes
  • Gantt Timeline: Yes
  • Kanban board: Yes
  • Templates: Yes
  • Workflow Management: Yes
  • Collaboration Tools: Yes
  • Instant Notifications: Yes
  • Calendar: Yes
  • Project Management: Yes
  • Radial Maps: Yes
  • Planner: Yes

Freshworks Live Chat videos

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Ayoa videos

The all-in-one online whiteboard

More videos:

  • Review - Case Study - Task Management for Directors
  • Tutorial - Getting started with Ayoa
  • Tutorial - Mind map tutorial
  • Tutorial - Task board tutorial
  • Tutorial - Ayoa Creativity and Productivity Application Quick Tutorial
  • Review - Ayoa Webinar: A guide to Mind Mapping in Ayoa | 18th March 2020
  • Review - GTD with Ayoa

Category Popularity

0-100% (relative to Freshworks Live Chat and Ayoa)
Customer Support
100 100%
0% 0
Education
0 0%
100% 100
Live Chat
100 100%
0% 0
Digital Whiteboard
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks Live Chat and Ayoa

Freshworks Live Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

Ayoa Reviews

  1. A great visual way to work

    Ayoa is like a combination of Slack, Miro and Trello in a single app. I love to work visually and with the mind mapping, combined with very visual task management (especially the canvas view), it is a nice way to work for me and the team. I can't wait for the new whiteboard view that Ayoa is releasing soon.....

    🏁 Competitors: MindMeister, Miro, Mural, Trello
    👍 Pros:    Great way to build ideas with a team|Mind mapping allows us to grow the ideas|Ideas can then be turned into tasks and managed all within one app
    👎 Cons:    Can't wait until ayoa release their virtual whiteboard (november 2020)|No integration with slack
  2. Enjoy work

    I'm using Ayoa at work. After using Ayoa, it became possible to share the work of team members in real time. As a result, unnecessary or repetitive communication has been reduced. And Ayoa includes most of the functions needed for collaboration, such as Project Management, Gantt chart, Calendar, Mindmap, Brainstorm and Video Meeting. You can do most of the work within Ayoa without the need for multiple applications. Above all, Ayoa is able to share parts with the entire, playing a guiding role in achieving the team's goals.

    👍 Pros:    No installation|Any time access|Many features|Visual
  3. A real Swiss knife

    AYOA is the evolution of iMindMap and now it is so much more. I am amazed by what this app can do! We can still do mindmaps, and we can have task management and project management! We can collaborate with colleagues and with our team members! And it all is perfectly integrated! And I know what's coming: videoconference and whiteboard! Then AYOA will be not only super but unbeatable! I manage many aspects of my business on AYOA and I recommend you give it a try!

    👍 Pros:    Flexible|Integrated|Collaborative|Innovative|Visual|Fun
    👎 Cons:    Always evolving

Compare The 10 Best Mind Mapping Software of 2021
Ayoa integrates with Dropbox, Google Drive, and Google Contacts. You can also transform your notes from Evernote into actionable tasks with Ayoa. With Google Calendar, you can automatically sync your Ayoa projects. Email2Task allows you to send an email straight to Ayoa and it will appear as a task.

What are some alternatives?

When comparing Freshworks Live Chat and Ayoa, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Miro - Scalable, secure, cross-device and enterprise-ready team collaboration tool for distributed teams. Join 2M+ users & 8000+ teams from around the world.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

MindNode - Delightful Mind Mapping for your Mac, iPad and iPhone. MacCapture Your Thoughts. Any idea starts with a loose collection of .

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.