With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances
Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
Ayoa takes online collaborative whiteboards to new heights. By seamlessly blending idea generation, task management and team collaboration features, Ayoa goes beyond convention and provides a platform for teams to work together and cultivate knowledge that can be used to drive success.
The Ayoa way of working gives users the speed and fluidity to capture and grow great ideas, instantly action them and develop better working practices. Our flexible features allow teams of any size to do it all, whether it’s planning a project, conducting effective meetings, or anything in between.
Ayoa is like a combination of Slack, Miro and Trello in a single app. I love to work visually and with the mind mapping, combined with very visual task management (especially the canvas view), it is a nice way to work for me and the team. I can't wait for the new whiteboard view that Ayoa is releasing soon.....
I'm using Ayoa at work. After using Ayoa, it became possible to share the work of team members in real time. As a result, unnecessary or repetitive communication has been reduced. And Ayoa includes most of the functions needed for collaboration, such as Project Management, Gantt chart, Calendar, Mindmap, Brainstorm and Video Meeting. You can do most of the work within Ayoa without the need for multiple applications. Above all, Ayoa is able to share parts with the entire, playing a guiding role in achieving the team's goals.
AYOA is the evolution of iMindMap and now it is so much more. I am amazed by what this app can do! We can still do mindmaps, and we can have task management and project management! We can collaborate with colleagues and with our team members! And it all is perfectly integrated! And I know what's coming: videoconference and whiteboard! Then AYOA will be not only super but unbeatable! I manage many aspects of my business on AYOA and I recommend you give it a try!
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MindNode - Delightful Mind Mapping for your Mac, iPad and iPhone. MacCapture Your Thoughts. Any idea starts with a loose collection of .
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.