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Freshdesk Contact Center VS SugarCRM

Compare Freshdesk Contact Center VS SugarCRM and see what are their differences

Freshsales CRM
A full-fledged CRM for high-velocity sales teams. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

SugarCRM logo SugarCRM

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.
  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01
  • SugarCRM Landing page
    Landing page //
    2023-01-11

Freshdesk Contact Center videos

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SugarCRM videos

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SugarCRM Review - CRM software review

More videos:

  • Demo - SugarCRM Demo

Category Popularity

0-100% (relative to Freshdesk Contact Center and SugarCRM)

Freshdesk Contact Center

SugarCRM

Communication
100 100%
Communication
0% 0
CRM
0 0%
CRM
100% 100
VoIP
100 100%
VoIP
0% 0
Sales
0 0%
Sales
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk Contact Center and SugarCRM

Freshdesk Contact Center Reviews

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SugarCRM Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
SugarCRM integrates sales, marketing, and customer support. It avoids busy work and adds to increased productivity by automating important procedures. Because the solution is easily customizable, you can change workflows and modules to meet your specific business requirements.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
SugarCRM is a software company that offers a CRM divided into Sugar Market, Sugar Sell, Sugar Serve, and Sugar Discover. SugarCRM Sell is a SaaS sales automation software and competes against Salesforce in this sector. This solution provides adequate data to help users reach out to customers.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
SugarCRM brings sales, marketing, and customer service together. By automating key processes, it eliminates busywork and contributes to improved productivity. Since the tool is easy to customize, you can modify workflows and modules according to your business needs. This sales and marketing automation platform allows you to capture the attention of prospects and convert them...
Source: www.bigcontacts.com

What are some alternatives?

When comparing Freshdesk Contact Center and SugarCRM, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

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