Software Alternatives, Accelerators & Startups

Freshdesk Contact Center VS Callmama

Compare Freshdesk Contact Center VS Callmama and see what are their differences

Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

Callmama logo Callmama

Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.
  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01
  • Callmama Callmama : Landing Page
    Callmama : Landing Page //
    2024-02-03

CallMAMA, a groundbreaking mobile application that redefines international calling. With its extraordinary features, CallMAMA allows seamless VoIP calling from any country, effortless SMS receiving and sending, and offers virtual phone numbers from an extensive list of over 150 diverse nations. Experience unmatched outbound calling rates to over 250 countries and leverage CallMAMA's exceptional verification services. Explore a multitude of additional features, making CallMAMA the ultimate choice for global communication. Stay connected like never before with CallMAMA's cutting-edge technology and unmatched convenience.

Freshdesk Contact Center features and specs

No features have been listed yet.

Callmama features and specs

  • Call Recording: Yes
  • Call Forwarding: Yes

Category Popularity

0-100% (relative to Freshdesk Contact Center and Callmama)
Communication
41 41%
59% 59
VoIP
40 40%
60% 60
Enterprise Communication
29 29%
71% 71
Phone System
100 100%
0% 0

Questions and Answers

As answered by people managing Freshdesk Contact Center and Callmama.

What makes your product unique?

Callmama's answer:

The breadth of international scope across products/features, identity verification, integrated unified app experience, and competitive global calling price points differentiate Callmama as a unique all-in-one modern communications facilitator across borders.

  1. Breadth of International Coverage: Callmama allows calling to over 250 countries, SMS capabilities with over 150 countries, and virtual phone numbers from over 150 countries. This vast international reach across hundreds of countries worldwide is rare and distinctive.

  2. Advanced Verification Services: You specifically highlighted that they offer "exceptional verification services" - this suggests they have robust identity/document verification, facilitating seamless cross-border use. This can be a big advantage.

  3. Cutting-Edge Unified Communications: By combining VoIP calling, SMS messaging, virtual phone numbers, and more in one app it provides a unified hub for global communication and connectivity. Integrating all these tools sets them apart.

  4. Outstanding Rates for International Outbound Calls: You mentioned they enable "unmatched outbound calling rates to over 250 countries" - pricing advantage is always a differentiator.

Why should a person choose your product over its competitors?

Callmama's answer:

Here are the key reasons to choose Callmama

  • Best rates for international calls
  • Widest coverage of over 250 countries
  • Smoother signup with robust verification
  • All communication services in one app
  • Cutting-edge and innovative technology

The affordable pricing, extensive country reach, frictionless onboarding, unified communications hub, and leading technical capabilities make Callmama a top choice over alternatives for seamless global calling and messaging.

How would you describe your primary audience?

Callmama's answer:

Our primary audience is globetrotters and jet-setters who need an affordable and easy way to stay connected with contacts worldwide. Whether for travel, living abroad, or just keeping in touch back home, Callmama enables seamless calling and messaging across over 150 countries.

What's the story behind your product?

Callmama's answer:

Callmama was founded on the belief that staying connected with friends and family around the world should be simple and affordable. We realized that traditional international calling rates were much too expensive for many people to call their loved ones abroad frequently. So we built Callmama from the ground up to provide the lowest-cost calling rates to over 150 countries worldwide.

Whether you need to chat with a friend studying overseas, wish your grandmother a happy birthday in another country, or check-in with offshore business clients, Callmama strives to make those long-distance conversations easy and economical. We utilize state-of-the-art VoIP technology to enable clear calls at only a fraction of standard pricing. This helps remove the worry and barriers of astronomical phone bills from keeping people connected across any border.

At Callmama, bringing people together through inexpensive, seamless global communication is at the core of our mission. Our diverse users now rely on Callmama as an indispensable tool for nurturing those invaluable relationships with family, friends, colleagues, and clients abroad. Staying in touch should never be a luxury - that's why we're proud to facilitate affordable worldwide connections for all through Callmama's innovative capabilities.

User comments

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What are some alternatives?

When comparing Freshdesk Contact Center and Callmama, you can also consider the following products

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

CallHippo - Easy to use Phone System with World-Class Support

Convoso - Call center solution to covert leads faster

KrispCall - Virtual cloud phone system for business