Software Alternatives & Reviews

Freshcaller VS YouMail

Compare Freshcaller VS YouMail and see what are their differences

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

YouMail logo YouMail

YouMail turns visual voicemail into a personal assistant for handling all your missed calls.
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • YouMail Landing page
    Landing page //
    2023-05-11

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

YouMail videos

YouMail Review 2020 - (Here's Everything You Need To Know!)

More videos:

  • Review - YouMail Voicemail Assistant iPhone App Review
  • Review - Why You Need YouMail!

Category Popularity

0-100% (relative to Freshcaller and YouMail)
Communication
73 73%
27% 27
VoIP
57 57%
43% 43
Call Center Software
100 100%
0% 0
Enterprise Communication
53 53%
47% 47

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and YouMail

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

YouMail Reviews

We have no reviews of YouMail yet.
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Social recommendations and mentions

Based on our record, YouMail seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshcaller mentions (0)

We have not tracked any mentions of Freshcaller yet. Tracking of Freshcaller recommendations started around Mar 2021.

YouMail mentions (1)

  • Recovering voicemail after changing to Virgin
    One option to consider going forward: I've personally moved on to using a free youmail.com account - this captures the voicemails to email with a sound file attachment as well as a text transcription. No need to even install any app -- just customizing your conditional call forwards. Not sure if Virgin allows customizing that. Source: over 2 years ago

What are some alternatives?

When comparing Freshcaller and YouMail, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Hi Voicemail - Stop robocallers filling up your voicemail

CloudTalk - Work locally, grow globally

MightyCall - Virtual phone system that lets you run your business from anywhere.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Line2 - Line2 adds a second phone number or complete cloud business phone system to smartphones & computers that's robust yet affordable. Buy online or get a custom quote.