Software Alternatives, Accelerators & Startups

Freshcaller VS XCALLY

Compare Freshcaller VS XCALLY and see what are their differences

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

XCALLY logo XCALLY

Omnichannel contact center management
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • XCALLY Landing page
    Landing page //
    2023-05-23

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

XCALLY

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

XCALLY videos

XCALLY Overview

More videos:

  • Review - XCALLY MOTION Dashboards
  • Review - Asterisk Mobility Call Center Applications and API w/XCALLY

Category Popularity

0-100% (relative to Freshcaller and XCALLY)
Communication
93 93%
7% 7
VoIP
86 86%
14% 14
Call Center Software
85 85%
15% 15
Enterprise Communication
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and XCALLY

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

XCALLY Reviews

We have no reviews of XCALLY yet.
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What are some alternatives?

When comparing Freshcaller and XCALLY, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

CloudTalk - Work locally, grow globally

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.