Freshcaller VS The Real PBX

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

We help businesses of any size to communicate efficiently. Whether you need an internal tool for team collaboration or an excellent way to connect with your future prospects and customers, you can rely on our cloud communication solutions.

Businesses around the globe are enjoying our cloud telephony services. With the experience of 10+ years, we are delivering local and toll free numbers with secure and hassle-free VoIP services.

Best of all, we offer personalized cloud solutions as per your business requirements. With custom integrations with Zoho CRM, Salesforce, etc., you can streamline your sales and various other processes.

Features you get with our cloud-based communication system:

Calling features:

1. Call Blast
2. Call Back
3. Call Recording
4. Unlimited Calling
5. Group Call Pick Up
6. Call Screening

Call Management & Reporting

1. Caller ID
2. Dial by Name
3. Call Voice Tagging
4. Simultaneous Ringing
5. Call Distribution

Call Center Features

1. Load Balancing
2. Predictive Dialing
3. DNC List
4. Custom Call Dispositions
5. Blended Call Management

Other Features:

1. Load balancing
2. Predictive Dialing
3. DNC List
4. Schedule Call Back
5. 3-Way Calling
6. Internet Voicemail
7. Unified Messaging

Read the complete list of features here - https://www.therealpbx.com/pbx-features.html