Software Alternatives & Reviews

Freshcaller VS Sonetel

Compare Freshcaller VS Sonetel and see what are their differences

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Sonetel logo Sonetel

Sonetel is a communication app that lets you make an international business call at the cost of local calls.
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

Not present

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Sonetel

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Sonetel videos

Quick demo of Sonetel's new AI function

More videos:

  • Tutorial - How to configure the Sonetel phone system
  • Review - 🔥🔥FREE FORIEGN NUMBERS FOR WHATSAPP | ALL COUNTRIES | SONETEL WEBSITE | LATEST TRICK 🔥🔥

Category Popularity

0-100% (relative to Freshcaller and Sonetel)
Communication
62 62%
38% 38
VoIP
51 51%
49% 49
Call Center Software
100 100%
0% 0
Enterprise Communication
50 50%
50% 50

User comments

Share your experience with using Freshcaller and Sonetel. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and Sonetel

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

Sonetel Reviews

We have no reviews of Sonetel yet.
Be the first one to post

What are some alternatives?

When comparing Freshcaller and Sonetel, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

CloudTalk - Work locally, grow globally

Loop Communications - Loop Communications provides hosted VoIP business phone systems to small businesses and mid-sized companies.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Vonage - Vonage is a cloud-based all-in-one VoIP software solution designed for multiple industries such as accounting, healthcare, finance and marketing etc.