Software Alternatives & Reviews

Freshcaller VS Vonage

Compare Freshcaller VS Vonage and see what are their differences

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Vonage logo Vonage

Vonage is a cloud-based all-in-one VoIP software solution designed for multiple industries such as accounting, healthcare, finance and marketing etc.
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • Vonage Landing page
    Landing page //
    2022-04-10

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Vonage

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Vonage videos

Vonage Business Cloud Mobile App 2020 Review (LIVE DEMO)

More videos:

  • Review - Vonage Business VOIP phone system review
  • Review - Vonage Review

Category Popularity

0-100% (relative to Freshcaller and Vonage)
Communication
48 48%
52% 52
VoIP
31 31%
69% 69
Call Center Software
100 100%
0% 0
Enterprise Communication
39 39%
61% 61

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and Vonage

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

Vonage Reviews

15 Best Twilio Alternatives 2022
However, Vonage can also help you with unified communications by providing flexible communication channels for all types of employees within the company to stay in touch with the customers in any way possible.
Top 10 Best Twilio Alternative Free In 2022
Nevertheless, Vonage can likewise help you with unified communications by supplying flexible communication channels for all kinds of staff members within the company to stay in touch with the clients in any way imaginable.
10 Best Business VoIP Phone Services for Small Businesses (2020)
Vonage is another small business phone service that can be used for online calling. It comes with all the standard VOIP services, plus Amazon Chime, video calls, and more. Their premium services have more features and additional advanced technology for their users.
Source: www.isitwp.com
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
The Vonage service is hosted in the cloud, so we manage the cloud PBX (aka, virtual PBX or IP PBX) off site for you. So there’s never a need to install PBX equipment at your location, or schedule technician visits for upgrades or maintenance. As a result, you eliminate PBX installation and equipment costs, and the need to pay for service appointments at your office. We...

What are some alternatives?

When comparing Freshcaller and Vonage, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Twilio - Brings voice and messaging to your web and mobile applications.

CloudTalk - Work locally, grow globally

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

CallHippo - Easy to use Phone System with World-Class Support