Software Alternatives & Reviews

Freshcaller VS PackageX Receive

Compare Freshcaller VS PackageX Receive and see what are their differences

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

PackageX Receive logo PackageX Receive

PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • PackageX Receive Landing page
    Landing page //
    2022-10-06

Our package management software uses machine vision and AI to automate your mailroom and front desk operations. PackageX Receive is easy to use, highly scalable, and works across industries, including:

  1. ๐ŸŽ“ Higher Education,
  2. ๐Ÿก Real Estate, and
  3. ๐Ÿ‘จโ€๐Ÿ’ป Virtual Offices,
  4. ๐Ÿข Co-working Spaces, and
  5. ๐Ÿ›Ž๏ธ Hotels & Restaurants

How it works?

Simply snap a photo of any package or delivery label (even handwritten! โœ๏ธ), and our package management software will: ๐ŸŒŸ Automatically extract all relevant information, ๐ŸŒŸ Match deliveries to the correct recipients, ๐ŸŒŸ Manage notifications, ๐ŸŒŸ Send alerts and reminders to all recipients, ๐ŸŒŸ Collect proof of pickups, and ๐ŸŒŸ Keep track of every item that enters and leaves your mailroom

Why PackageX Receive?

๐Ÿ‘‰ Trusted by smart teams at WeWork, DelVal, and more in 210+ cities worldwide ๐Ÿ‘‰ 100% powered by the cloud. No specialized hardware needed! ๐Ÿ‘‰ Scan packages and notify recipients with the click of a single button ๐Ÿ‘‰ Painless inbound and outbound package tracking ๐Ÿ‘‰ Quick and powerful search: search by carrier, retailer, sender, sender address, or recipient ๐Ÿ‘‰ Users can assign a designated pickup person to collect all of their business's packages ๐Ÿ‘‰ Real-time data and insightful analytics for smarter mailroom operation management ๐Ÿ‘‰ Custom branding features to personalize email communication ๐Ÿ‘‰ Access to our "Virtual Mailroom" features. Convenient call to action buttons within your notification emails.

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

PackageX Receive

Pricing URL
-
$ Details
paid Free Trial
Platforms
Web Android iOS iPhone Browser
Release Date
-

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

PackageX Receive videos

Automate Package Receiving Operations - PackageX Receive

Category Popularity

0-100% (relative to Freshcaller and PackageX Receive)
Communication
100 100%
0% 0
Logistics
0 0%
100% 100
VoIP
100 100%
0% 0
Last Mile Delivery Solution

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and PackageX Receive

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

PackageX Receive Reviews

10+ Best Mailroom Management Software for Windows, Mac, Android 2022
PackageX Mailroom has the perfect package tracking software for mailrooms. Since 2018, PackageX Mailroom has been providing businesses and individuals with features such as mobile application management software, contactless pick up, barcode generators, and more.
Top 10 Warehouse Management Systems to Manage Warehouse Processes
PackageX Mailroom is a mailroom management software that uses machine vision technology to track packages with a picture. It gives you an optimal solution for mailroom management with zero manual entry.
Source: medium.com
7 Top Mailroom Management Apps In USA
PackageX Mailroom brings you a smart and innovative way to efficiently manage your mailrooms. It is a user-friendly and highly scalable app that can cater to various industries.

What are some alternatives?

When comparing Freshcaller and PackageX Receive, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

CloudTalk - Work locally, grow globally

Envoy Deliveries - Manage office deliveries simply by snapping a photo.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.