Freshcaller VS Orderwerks

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

Orderwerks is a complete platform allowing your business to manage their orders, inventory and shipments with a simple and easy to use interface. Orderwerks has many features, but these are just some of the main ones:

• 100% Made and Supported in the USA.
• Mobile Ready - Phone & Tablet .
• A Single Click will Start Creating Orders.
• Simple and Easy Item Entry .
• Private Customer Sales Order Entry .
• Price Groups / Tiers .
• Catalog Item Management & Sync .
• User Access Management .
• Standard & Custom Reports .
• Data Exports .
• Basic Inventory Management .
• Private Customer eCommerce/Ordering Portal .
• Shipping / Fulfillment Management .
• Vendor Catalog & Price Group Lock .
• Internationalized .
• Custom Integrations .
• Business Overview Snapshot .
• Simple and Intuitive Pick Lists .
• Quotes .
• Order Lead-Time Management .
• Dark Mode .